MultivendorX
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AuthorPosts
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May 7, 2023 at 8:02 PM #191825l.ganParticipant
Hello
I have a problem with woodmart theme.
The vendor store page no longer scrolls down.
Below is a video with the problem, access and screenshots of errors from the developer panel.Please, could you help me with this? The problem is only on the vendor page.
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May 7, 2023 at 8:04 PM #191828l.ganParticipantThis reply has been marked as private.
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May 7, 2023 at 8:06 PM #191829l.ganParticipant
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May 8, 2023 at 5:46 PM #191861MVX Support NinjaKeymaster
Hi,
This is a theme conflict. When we add custom code to dequeue the style, page scroll is working but page style is broke.
check image – https://prnt.sc/46tUryxHL5Uyadd_action('wp_enqueue_scripts', 'my_remove_scripts', 9999999999999999999999 ); function my_remove_scripts(){ if( mvx_is_store_page() ){ //style wp_dequeue_style( 'woodmart-style' ); wp_deregister_style( 'woodmart-style' ); } }
CopyFor that Kindly ask your theme to fix this.
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May 9, 2023 at 9:42 PM #191898l.ganParticipant
Hello
1. I contacted the theme developers and they told me that this is due to your plugin’s CSS styles.
I checked and it’s true – as soon as I add their recommendation – the problem disappears.
Could you fix this in the future?
Here is the response from the Woodmart theme development team:“This problem is caused by the plugin’s CSS https://prnt.sc/khXFJS18zPVB
You need to contact them and ask them to remove this code since it may break a lot of things in other themes as well.
Here is a custom CSS to fix this
body {height: unset !important}”2. Also, there is a problem (only on the vendor’s store page) – the theme mega menu is not displayed until the faficon stops spinning) Please watch the video.
This problem persists when using a video banner and slider. The photo banner does not have this problem.
Can you fix it?
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May 9, 2023 at 9:43 PM #191900
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May 10, 2023 at 2:37 PM #191929NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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May 10, 2023 at 4:48 PM #191935l.ganParticipantThis reply has been marked as private.
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May 10, 2023 at 6:36 PM #191944Sangita Support SquadKeymaster
You can send an email to the theme by keeping us in the loop . Our email address is contact@multivendorx.com
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May 11, 2023 at 11:40 AM #191955Sangita Support SquadKeymaster
@l.gan We received the mail . Once the Woodmart theme gives a reply then we can start communicating with them over the mail .
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May 27, 2023 at 10:22 PM #192516l.ganParticipant
Please check your spam, I sent a message with links for you but it doesn’t show up here.
Thank you
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May 29, 2023 at 6:41 PM #192604NerdySupportExpert MoumitaKeymaster
@l.gan, can you please let us know are you facing the same issue with the default theme?
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May 29, 2023 at 7:16 PM #192612l.ganParticipantThis reply has been marked as private.
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May 30, 2023 at 7:28 PM #192643NerdySupportExpert MoumitaKeymaster
@l.gan, our team is looking into this.
Kindly provide them some time. -
May 31, 2023 at 7:35 PM #192682NerdySupportExpert MoumitaKeymaster
I.gan the team is checking this.
Kindly provide them some time. -
June 3, 2023 at 10:39 PM #192813l.ganParticipant
Hello
I have another problem with woodmart theme and your plugin.
When I add an item from multiple suppliers, the cart total disappears, please see.
My guess is that this is because the woodmart theme uses its own cart template.
I made a video for you, please take a look.
May I ask you to look into this issue and create compatibility? Above, I threw off access for the test environment of the site.
https://drive.google.com/file/d/1n-MLb6QYPLRqyrnmbEPczES3Wx8AoH-n/view?usp=sharing
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June 5, 2023 at 2:29 PM #192867Sangita Support SquadKeymaster
@l.gan We have fixed the issue with css for which the vendor store page style was broken in woodmart theme .
You can download the plugin from here https://github.com/Biplab-Samanta/MultiVendorX/archive/refs/heads/main.zip, follow these steps :
– Delete the installed MultiVendorX via wp-admin >> plugin
– Unzip the GitHub plugin
– Rename the folder as “dc-woocommerce-multi-vendor” and remove the master tag. Now, zip this folder again.
– Install this plugin on your site.
Also we are able to recreate the issue in the cart with the Woodmart theme on our end . The team is looking into the matter and kindly provide them some time . -
June 8, 2023 at 5:34 PM #193012NerdySupportExpert MoumitaKeymaster
@l.gan, we checked the cart issue.
You are right, as WoodMart is using its own code hence this issue. Probably they have changed some code in their previous version.
Kindly contact WoodMart theme regarding this. -
June 8, 2023 at 9:23 PM #193037NerdySupportExpert MoumitaKeymaster
@l.gan, use this filter to disable the new view of the supplier division of the cart page :
add_filter( 'mvx_display_multiple_vendor_notice_at_cart_chekout_page', '__return_false' );
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June 9, 2023 at 10:39 PM #193121NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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