[haresh]

I need custom order statuses on the Vendor dashboard, such as ‘Shipped’ and ‘Delivered.’ Can you assist with this?

Do you have any order tracking system on multivendorx?

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[Sangita Support Squad]

Hi @haresh, To allow vendors to have custom order statuses, you’ll need to add custom code on your end. If you need assistance with the necessary hooks or filters, feel free to let us know—we’d be happy to help.

For order tracking, vendors can share tracking details from their order details page (https://prnt.sc/r7F3-sAvoBUf). They simply need to enter the tracking information, and the customer will receive an email with the details to track the order.

Let us know if you need any further assistance.

[haresh]

Thanks for your response.

1. Got it. (To allow vendors to have custom order statuses, you’ll need to add custom code on your end)

2. I can not able to see this setting on our vendor order page (https://prnt.sc/r7F3-sAvoBUf)

Can you tell me how to enable this setting?

[Sangita Support Squad]

Hi @haresh, To activate the tracking information section on the order details page, please enable any shipping module from the admin dashboard. You can refer to this screenshot for guidance: https://prnt.sc/HZotvGIFLWLD.

If you have any additional questions, don’t hesitate to reach out.

[haresh]

Thanks Sangita,

1. The tracking module is working, and we are receiving email notifications with tracking information. Can we display this tracking info on the customer’s order details page as well?

2. Custom order statuses –

I need custom order statuses on the Vendor dashboard, such as ‘Shipped’ and ‘Delivered.’ Can you help about this custom code.

Thanks

[Sangita Support Squad]

Hi Haresh, our replies are inline :

1. The tracking module is working, and we are receiving email notifications with tracking information. Can we display this tracking info on the customer’s order details page as well?

>> Currently we only display the information over the mail. However we do have plan to add the same in My Account order page. You can track the progress of this issue from here – https://github.com/multivendorx/MultiVendorX/issues/849

2. Custom order statuses –

I need custom order statuses on the Vendor dashboard, such as ‘Shipped’ and ‘Delivered.’ Can you help about this custom code.

>> We would love to help you out with this, however we don’t have any ready made code for this.
You may contact our custom team over this link (https://multivendorx.com/custom-development/) and hire them for the same.

Let us know if you need any further help.

[Sangita Support Squad]

It’s been a while since we last heard from you, so we assume your query has been resolved. We’ll be closing this thread for now.
If you need assistance or encounter any issues in the future, please feel free to create a new support ticket. We’ll be happy to help!

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