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other bug, export commission csv don’t work

MultivendorX Pro

Resolved
Viewing 23 reply threads
  • Author
    Posts
    • March 3, 2023 at 12:58 PM #187406
      a.dalcamo
      Participant

      https://ofla.it/wp-admin/admin.php?page=mvx#&submenu=commission
      if i export all raw of commission this not work beacuse all fields are empty

      please check this?

    • March 3, 2023 at 12:59 PM #187407
      a.dalcamo
      Participant
      This reply has been marked as private.
    • March 3, 2023 at 9:30 PM #187429
      NerdySupportExpert Moumita
      Keymaster

      @a.dalcamo, as you can see this is working fine on our end :

      But as you are facing this issue, please share a temporary admin, FTP access so we can check.
      While sharing the access, don’t forget to mark the response as private.

    • March 6, 2023 at 1:18 PM #187498
      a.dalcamo
      Participant
      This reply has been marked as private.
    • March 6, 2023 at 1:50 PM #187500
      NerdySupportExpert Moumita
      Keymaster

      Hi @a.dalcamo, I need the username for ftp access.

      Also, can we disable plugin/theme for testing purposes?

    • March 6, 2023 at 2:02 PM #187502
      a.dalcamo
      Participant
      This reply has been marked as private.
    • March 7, 2023 at 12:46 AM #187548
      NerdySupportExpert Moumita
      Keymaster

      Hi, I am still waiting for the ftp username.

    • March 7, 2023 at 1:38 PM #187586
      a.dalcamo
      Participant
      This reply has been marked as private.
    • March 7, 2023 at 9:04 PM #187615
      NerdySupportExpert Moumita
      Keymaster

      Thanks for the access. The team will check.
      Kindly provide them some time.

    • March 9, 2023 at 12:54 PM #187699
      a.dalcamo
      Participant
      This reply has been marked as private.
    • March 9, 2023 at 8:13 PM #187727
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • March 9, 2023 at 8:25 PM #187729
      a.dalcamo
      Participant
      This reply has been marked as private.
    • March 10, 2023 at 4:51 PM #188095
      Sangita Support Squad
      Keymaster

      Hello @a.dalcamo we tried to connect to your server with the ftp access shared by you . But We were unable to do so
      Kindly check the ftp credentials again and share the correct credentials so that our team can look into the matter.

    • March 10, 2023 at 5:09 PM #188097
      a.dalcamo
      Participant
      This reply has been marked as private.
    • March 10, 2023 at 6:25 PM #188102
      Sangita Support Squad
      Keymaster

      Sorry to inform you that we are still not able to connect. Kindly add our IP address 103.170.182.103 to the whitelist.

    • March 10, 2023 at 6:42 PM #188236
      a.dalcamo
      Participant
      This reply has been marked as private.
    • March 10, 2023 at 11:01 PM #188925
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • March 11, 2023 at 10:40 AM #188939
      Raju The Cool Guy
      Keymaster

      Hi,
      We have fixed this issue on your site. Please check.
      Thanks

    • April 4, 2023 at 6:23 PM #190366
      a.dalcamo
      Participant

      Hello, sorry but newly the download not work. The excel have only the name of the field and non list of commission

      Thanks

    • April 4, 2023 at 6:55 PM #190367
      Raju The Cool Guy
      Keymaster

      Hi, as you can see there is no such issue on our end https://www.loom.com/share/8e76281104284b41aef6cf07cfcf034e

      I am sharing the csv that I have downloaded from your site, as you can see there is no such error.

    • April 4, 2023 at 7:02 PM #190370
      a.dalcamo
      Participant

      ok thanks

    • April 4, 2023 at 7:29 PM #190380
      a.dalcamo
      Participant

      Sorry, another problem. How in figure in attachment we have in the sidebar the badge of commission the number is 26 but in the table we have only 4 commission.

      Thanks

    • April 5, 2023 at 5:14 PM #190441
      NerdySupportExpert Moumita
      Keymaster

      Hi, thanks for reporting this.

      We will fix this in our next update.

    • September 25, 2023 at 3:57 PM #196636
      Sangita Support Squad
      Keymaster

      We have already added fix for this. Kindly check. Now the number of unpaid commissions are shown in the side bar. We are closing this thread. If you need help or face issue in future please open a new thread.

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