WCMp Core
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AuthorPosts
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September 10, 2021 at 4:16 PM #127425LMParticipant
Hello,
After updating the WC Marketplace to 1.2.0 each time that I am visiting a vendor’s microsite (as a visitor-eg incognito window) it seems like to no products are inside. After clicking anywhere on the page they are appearing three by three.
What’s is that? -
September 10, 2021 at 8:58 PM #127438NerdySupportExpert MoumitaKeymaster
Hi LM, sorry to hear that. please note our latest version is 3.8.0
However, we have tried to recreate this on our end. As you can see we didn’t face any such issue : https://www.loom.com/share/14064f4a586a47f0a7b0441539b1d2fa
As you are facing this issue, please do create a staging site. Share the admin, ftp access so we can check.
While sharing the access don’t forget to mark the response as private. -
September 13, 2021 at 2:11 PM #127502LMParticipant
Moumita I have already sent you what you ask me but I am not sure if you got my answer because I am not seeing my private response. Please let me know if I can do anything else for you.
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September 13, 2021 at 4:51 PM #127501LMParticipantThis reply has been marked as private.
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September 13, 2021 at 7:30 PM #127526NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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September 14, 2021 at 12:30 AM #127544LMParticipantThis reply has been marked as private.
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September 14, 2021 at 12:19 PM #127556NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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September 14, 2021 at 12:21 PM #127557LMParticipantThis reply has been marked as private.
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September 14, 2021 at 12:51 PM #127558NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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September 14, 2021 at 1:18 PM #127563LMParticipantThis reply has been marked as private.
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September 14, 2021 at 7:07 PM #127589NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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September 14, 2021 at 8:38 PM #127599LMParticipantThis reply has been marked as private.
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September 14, 2021 at 8:54 PM #127602NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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September 14, 2021 at 9:06 PM #127603LMParticipantThis reply has been marked as private.
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September 16, 2021 at 7:02 PM #127692NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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September 16, 2021 at 7:15 PM #127693LMParticipantThis reply has been marked as private.
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September 16, 2021 at 8:00 PM #127702NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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September 16, 2021 at 11:55 PM #127730LMParticipantThis reply has been marked as private.
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September 17, 2021 at 10:10 PM #127800NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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September 24, 2021 at 1:48 PM #128094LMParticipantThis reply has been marked as private.
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September 24, 2021 at 6:58 PM #128139MVX Support NinjaKeymaster
Hi,
Sorry for the delay in response.
The issue you are facing is a theme conflict issue.
“Rigid” is compatible with WCMp, however there might be some settings in Rigid which is causing the issue.
Kindly contact Rigid support team, they might have the solution for this.
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