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Products do not appear instantly

WCMp Core

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    Posts
    • #127425
      LM
      Participant

      Hello,
      After updating the WC Marketplace to 1.2.0 each time that I am visiting a vendor’s microsite (as a visitor-eg incognito window) it seems like to no products are inside. After clicking anywhere on the page they are appearing three by three.
      What’s is that?

    • #127438

      Hi LM, sorry to hear that. please note our latest version is 3.8.0

      However, we have tried to recreate this on our end. As you can see we didn’t face any such issue : https://www.loom.com/share/14064f4a586a47f0a7b0441539b1d2fa

      As you are facing this issue, please do create a staging site. Share the admin, ftp access so we can check.
      While sharing the access don’t forget to mark the response as private.

    • #127502
      LM
      Participant

      Moumita I have already sent you what you ask me but I am not sure if you got my answer because I am not seeing my private response. Please let me know if I can do anything else for you.

    • #127501
      LM
      Participant
      This reply has been marked as private.
    • #127526
      This reply has been marked as private.
    • #127544
      LM
      Participant
      This reply has been marked as private.
    • #127556
      This reply has been marked as private.
    • #127557
      LM
      Participant
      This reply has been marked as private.
    • #127558
      This reply has been marked as private.
    • #127563
      LM
      Participant
      This reply has been marked as private.
    • #127589
      This reply has been marked as private.
    • #127599
      LM
      Participant
      This reply has been marked as private.
    • #127602
      This reply has been marked as private.
    • #127603
      LM
      Participant
      This reply has been marked as private.
    • #127692
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    • #127693
      LM
      Participant
      This reply has been marked as private.
    • #127702
      This reply has been marked as private.
    • #127730
      LM
      Participant
      This reply has been marked as private.
    • #127800
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    • #128094
      LM
      Participant
      This reply has been marked as private.
    • #128139

      Hi,
      Sorry for the delay in response.
      The issue you are facing is a theme conflict issue.
      “Rigid” is compatible with WCMp, however there might be some settings in Rigid which is causing the issue.
      Kindly contact Rigid support team, they might have the solution for this.

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