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Questions and Answers Spam

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Viewing 5 reply threads
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    • #238301
      riad.zouki
      Participant

      We are getting thousands of emails and Questions in the CMS seems bots are getting to QnA
      There isnt even a way to bulk delete all these from the CMS

      how can we disable this feature? and remove the tab from the product page

    • #238304

      Hello there, Sorry to hear that you have faced an issue on your end. You can check the document here https://multivendorx.com/docs/code-snippet/remove-certain-section-from-the-vendor-dashboard-and-single-product-page/ for the assistance with removing the Question answer tab from the product page.

      Let us know if you need any further assistance from our end.

    • #238313
      riad.zouki
      Participant

      Thank you
      I see this in my functions.php
      add_filter( ‘woocommerce_product_tabs’, ‘woo_remove_product_tabs’, 99 );
      function woo_remove_product_tabs( $tabs ) {
      unset( $tabs[‘wcmp_customer_qna’] ); // Questions & Answers
      unset( $tabs[‘singleproductmultivendor’] ); // More Offer
      unset( $tabs[‘product-vendor’] ); // Vendor Tab
      return $tabs;
      }

      I changed to is that correct

      add_filter( ‘woocommerce_product_tabs’, ‘woo_remove_product_tabs’, 99 );
      function woo_remove_product_tabs( $tabs ) {
      unset( $tabs[‘mvx_customer_qna’] ); // Questions & Answers
      unset( $tabs[‘singleproductmultivendor’] ); // More Offer
      unset( $tabs[‘product-vendor’] ); // Vendor Tab
      return $tabs;
      }

    • #238314
      riad.zouki
      Participant

      Also sorry any idea what could be causing this issue. We received around 1000 email today

    • #238326

      Hello, Bot emails on WooCommerce-based WordPress sites often result from insufficient anti-spam measures, such as missing CAPTCHA on forms, exposed email fields, outdated plugins, or weak security. Search engine indexing can also make it easier for bots to target forms.

      To address this, consider using CAPTCHA and tools like Akismet, and keep your plugins and themes updated.

      However, not to worry. We’ve shared your concern with our development team and may add an option in the future to limit question submissions to verified users, users with valid emails etc. Track progress of the enhancement from here:https://github.com/multivendorx/MultiVendorX/issues/890.

      Let us know if you need further assistance!

    • #239131

      @riad.zouki, Hope you’re doing well.

      We’ve already implemented bulk delete support in the “Question and Answer” section on the Work Board page. You can update to the latest version of MultiVendorX and check it on your end.

      Let us know if you need any further assistance. We’re happy to help!

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