[Leo]

Hi,
The mobile view for the catalog enquiry cart is broken when viewed in a smaller display / mobile device.
Is there a fix to this, or do I have to edit the complete CSS manually?

[MVX Support Ninja]

We tried to recreate this on our end but didn’t face any such issues.
Kindly share a video of the issue you are facing.

[Leo]

Here is the video:
https://streamable.com/m4k9fm

you can test it yourself here:
https://ba8ttfg.myraidbox.de/produkt-kategorie/mieten/

[Leo]

Here is the video:
https://streamable.com/m4k9fm

Here is the link so you can try it yourself:
https://ba8ttfg.myraidbox.de/produkt-kategorie/mieten/

[Leo]

Good morning,

is this issue being worked on?

[MVX Support Ninja]

Sorry for the delay in response.

It seems like there is some plugin/theme conflict. Just to be sure, disable all the plugins except WooCommerce and WCMp and check again.
If the issue is still there, switch to some default theme such as twenty twenty and check again.

Also if the problem still exist kindly create a staging site and share your admin/ftp access.

Please do keep us posted

[Leo]

This reply has been marked as private.

[Leo]

Hello, I just shared with you the Staging site credentials.

FYI Your plugin is not optimised for the Avada Themes, I tested deactivating the plugins and the problem was still there. When I tested it with the “twenty twenty” theme, it worked out.

[MVX Support Ninja]

This reply has been marked as private.

[Leo]

This reply has been marked as private.

[MVX Support Ninja]

Thank you for sharing the access.
Our team will get back to you.

[MVX Support Ninja]

Since you’ve already mentioned it is a theme related issue, so kindly contact your theme author and send them a mail keeping us (contact@wc-marketplace.com) in cc so that we can communicate with the theme author directly.So we can solve this issue.

[Leo]

Sorry, I’m confused with your reply. Is your team working on a fix for this, or are you asking me to contact the Theme creator to request a solution for this problem?

[MVX Support Ninja]

Yes we are asking you to contact the theme author by sending them a mail keeping us (contact@wc-marketplace.com) in cc so that we can communicate with the theme author directly.So we can solve this issue..

[Leo]

Alright, I’ve sent a support ticked explaining the situation, sharing the links, and notified them of keeping you in CC so you can be in contact to solve this issue.

[MVX Support Ninja]

Ok sure.

[Author]

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