[Ken orozco]

Its says settings saved in the admin panel but the it automatically reverts back to not saved.

https://www.weedslists.com

[Sangita Support Squad]

@Ken orozco sorry to hear that you are facing issues on your end.
We have checked this on our end and the autosave is working fine.
There might be some theme/plugin conflict on your end. Just to be sure, kindly deactivate all plugins except WooCommerce and MultiVendorX on your site and also switch to some default theme such as twenty twenty three or storefront.
Please do keep us posted regarding the same.

P.S we are closed till 24th.

So, our response might get a bit delayed. Please co-operate with us.

[Ken orozco]

OK thank you. I don’t understand how you checked on your end? If the problem clearly is on my end. If I deploy the site on a dev site the plugin works fine. Its only when its on the main site weedslists.com that it does not work. Even if I remove all the plugins and only leave woo and multivendor. It still does not save. Is there a file that I can manually edit? If so why does it revert back?

Thank You

[Sangita Support Squad]

@Ken orozco We checked the auto saving on our test sites and there the functionality is working fine.
Now as you are facing issue on your end please create a staging site that should be an exact replica of your live site (https://www.weedslists.com/) and share the staging site url, temporary admin and ftp access of your site so that we can check the issue on your end.

While sharing the access don’t forget to mark your reply as private.

[Sangita Support Squad]

Its been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support thread.

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