[l.gan]

Hello

From the woocommerce side:
1. Go to Products.
2. Go to any product and start filling in product information.
3. Next to the fields you will see the “Question mark” icon – hover over it with your mouse.
4. You will see a pop-up tooltip with a field hint. See photo.

Problem:
1. Go to the vendor dashboard.
2. Go to the product information tab.
3. Find the field with a question mark in a circle (see photo).
4. Hover over it with your mouse.
5. You will see that there is no pop-up tooltip with a hint.

Correct:
If the pop-up tooltip with a hint from the dashboard side will have the information that is in the wooCommerce plugin.

Attachments:

1. 

   Problem-tootip-empty.png
   

2. 

   woocommerce-tooltip.png
   

[Sangita Support Squad]

Hello there, Thanks for getting in touch with us. Kindly provide us some time to check the same on our end and we will get back to you accordingly.

[Sangita Support Squad]

Hello, Thank you for your cooperation.

We’ve reviewed the flow you mentioned on our end, and the information in the pop-up is appearing correctly in the vendor dashboard. You can check it here:https://www.awesomescreenshot.com/video/35229874?key=b5caca63ce52ff6dcd51f998b171c648.

Now as you are facing issue on your end, please try deactivating all plugins except WooCommerce and MultiVendorX. Also, switch to a default theme, such as Twenty Twenty-One or Storefront, and check again.

Kindly keep us posted on your findings.

[l.gan]

This reply has been marked as private.

[Sangita Support Squad]

Thank you for sharing the information. Our development team is currently looking into it. We kindly request your patience, and we’ll get back to you with an update as soon as possible.

[Sangita Support Squad]

Hi there, kindly add the below code in the functions.php file of your active theme and check –


function load_jquery_migrate() {
wp_enqueue_script('jquery-migrate');
}
add_action('wp_enqueue_scripts', 'load_jquery_migrate');


If you need any further assistance please do let us know.

[l.gan]

thanks, this helped

[Sangita Support Squad]

Glad to hear that. We are closing this thread. If you need help or face issue in future please do create a new support ticket.

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