[erez]

HI

Due to display issues on vendor shop page I added your code :
add_filter(‘wcmp_load_default_vendor_store’, ‘__return_true’);

This resolved the display issue,
but the side menu does not appear on vendor shop page When I use this code .

Attaches 2 images:
1- with the code (no side menu)
2- Without the code (There is a side menu)

Is there a code that can add the side menu, or another solution ?

[MVX Support Ninja]

Hi @Erez , thank you for connecting to us , we will remove cancel order commission from commission list
in our next update.

[erez]

You are confused with something else in your answer.
I did not write anything about “cancel order commission” .

Please read my problem again .

[MVX Support Ninja]

Hi @Erez , extremely sorry for the inconvenience. By mistake I posted here. Our team is checking this. Kindly provide them some time.

[MVX Support Ninja]

Hi @Erez , thanks for connecting to us , we have changed our shop page from WCMP 3.5 to give a support to elementor . Before WCMP 3.5 is there side bar in you site ? Our vendor shop page is nothing but a archive page like category page. So if there is side bar in this page then there must be a side bar in shop page also. Kindly check it once and keep us posted. We will help you out accordingly.

[erez]

I do not think I was able to explain the problem correctly .

On the general store page of the woodmart theme I do not display a side menu .
Only in the vendor shop page i display a side menu, But I have a lot of display issues there.

Now, I’m not using Elementor Nor do I have the option to switch to this plugin.
This transition means rebuilding all the pages on the site and this is not an option .

I just want the vendor shop page to be displayed properly With the side menu .
See attached screenshots .

[MVX Support Ninja]

@erez, can you please create a staging site and share the admin, ftp access so we can check.
While sharing the access, don’t forget to mark the response as private.

[erez]

I added the staging site Login details In private .
You can see On the vendor shop page That all the content of the page is to the side.

If I add the code : add_filter(‘wcmp_load_default_vendor_store’, ‘__return_true’);
This adjusts the appearance of the page But removes the side menu .

[erez]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[erez]

HI , all I want is That the vendor shop page Will display Correctly With the side menu .
I added the code Because the page does not display well .
The code addresses the display issues, but But removes the side menu .

With or without the code, what seems to you to work best . You decide 🙂

[NerdySupportExpert Moumita]

This reply has been marked as private.

[erez]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[erez]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[erez]

Hi, I’ve opened a support ticket to WoodMart support.
There is no way to send them an email but I wrote down your address in the ticket .
Hope they will address the issue soon . I will update you 🙂

[NerdySupportExpert Moumita]

@erez, can you share the forum link, so we can also communicate with them.

[erez]

This reply has been marked as private.

[erez]

I found that if you deactivate this plugin First “Advanced Frontend Manager”
And only then deactivate “Multivendor Marketplace Solution for WooCommerce – WC Marketplace”
No error is received .

I do not know if the problem is in the plugin or WoodMart theme .
Anyway WoodMart support Still checking .

[erez]

HI
That’s the answer For the error message from WoodMart support :

“This error caused a third parties theme.
Most likely this plugin Multivendor Marketplace Solution for WooCommerce – WC Marketplace is the reason.
WoodMart theme cannot influence that”

what am I supposed to do now ?

[erez]

I think the error is related to Advanced Frontend Manager :

אירעה שגיאה מסוג E_ERROR בשורה 10 בקובץ /var/www/vhosts/nilus.co.il/staging.nilus.co.il/wp-content/plugins/wcmp-frontend_product_manager/classes/integrations/class-wcmp-afm-wholesale.php. הודעת שגיאה: Uncaught Error: Call to undefined function get_wcmp_vendor_settings() in /var/www/vhosts/nilus.co.il/staging.nilus.co.il/wp-content/plugins/wcmp-frontend_product_manager/classes/integrations/class-wcmp-afm-wholesale.php:10 Stack trace: #0 /var/www/vhosts/nilus.co.il/staging.nilus.co.il/wp-content/plugins/wcmp-frontend_product_manager/classes/integrations/class-wcmp-afm-wholesale.php(681): WCMp_Wholesale->__construct() #1 /var/www/vhosts/nilus.co.il/staging.nilus.co.il/wp-content/plugins/wcmp-frontend_product_manager/classes/class-wcmp-afm.php(248): require_once(‘/var/www/vhosts…’) #2 /var/www/vhosts/nilus.co.il/staging.nilus.co.il/wp-content/plugins/wcmp-frontend_product_manager/classes/class-wcmp-afm.php(140): WCMp_AFM->includes() #3 /var/www/vhosts/nilus.co.il/staging.nilus.co.il/wp-content/plugins/wcmp-frontend_product_manager/classes/class-wcmp-afm.php(126): WCMp_AFM->__construct() #4 /var/www/vhosts/nilus.co.il/staging.nilus.co.il/wp-content/plugins/wcmp-frontend_product_manager/wcmp_frontend_product_m

[NerdySupportExpert Moumita]

This reply has been marked as private.

[erez]

1- I checked WCMp was activated . See attached picture
2- I deleted all code That I added child theme. Same problem .
3- I checked, getting the same error with the main theme .

[erez]

Until you fix the Error problem in the next version ,
Can you fix the original problem ? Regarding display issues on vendor shop page .

What I wrote down at the beginning : (Note that I have already deleted all the codes I added)

“Due to display issues on vendor shop page I added your code :
add_filter(‘wcmp_load_default_vendor_store’, ‘__return_true’);

This resolved the display issue,
but the side menu does not appear on vendor shop page When I use this code .

Attaches 2 images:
1- with the code (no side menu)
2- Without the code (There is a side menu)”

[NerdySupportExpert Moumita]

This reply has been marked as private.

[erez]

Sorry about that, the password will now work

[MVX Support Ninja]

can you share the log in details so that we can check the issue from your end

[Raju The Cool Guy]

After using this filter, wcmp shop page works like a archive page. Every theme has there own widget and side ber. You can reset all theme settings and widget sections ( It may fix your issue). Please add a vendor location/contact vendor widget to the footer sidebar to debug this issue. Otherwise there is no other issue.

[erez]

reset all theme settings? this IS not a solution .

If there is no compatibility between your Plugin and woodmart theme
this whole project is not worth the effort .

I have no problem paying for it to work properly
but If you can not fix the problem please update That I could think of another alternative.

[NerdySupportExpert Moumita]

@erez, the issue is coming from your theme. It seems like woodmart doesn’t add a sidebar for the archive page such as category, tag etc. As you can see here : https://staging.nilus.co.il/%D7%A7%D7%98%D7%92%D7%95%D7%A8%D7%99%D7%99%D7%AA-%D7%9E%D7%95%D7%A6%D7%A8/%d7%90%d7%95%d7%a4%d7%a0%d7%aa-%d7%92%d7%91%d7%a8%d7%99%d7%9d/

Kindly please check with your theme, how can you add a sidebar to this page. If the sidebar is displayed in this page, then it will be added in the vendor shop page also.

[erez]

I believe there is a misunderstanding as to what the problem is . Let me try to clarify .

As you can see from the screenshot There is a side menu in vendor shop page . (See photo number 1)

Problems are just display issues (See picture number 2)

[MVX Support Ninja]

Hi @erez , thanks for connecting with us .
You can change the display position of the store sidebar from WCMP general settings tab.
( screenshot : https://prnt.sc/1f5ht5o )

[erez]

What about the image header ? in is not aligned as the site

[MVX Support Ninja]

Hi @erez , I have forwarded this to our team .
Kindly provide them some time to check .

[MVX Support Ninja]

@erez , we display the banner as per fixed height and width. If you want to change the alignment you may apply your own custom css.

[erez]

Please close this ticket

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