- This topic has 7 replies, 2 voices, and was last updated 6 months, 3 weeks ago by
Sangita Support Squad.
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AuthorPosts
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July 19, 2025 at 9:41 AM #248815
gamipress.cordial
ParticipantBeautiful day to you Sir,
I have read MultivendorX Documentation, but it isn’t quite clear on these issues I’m raising here:
1.) WORDPRESS BACKEND: Logged in Vendors are able to go to the WordPress backend, as you can see here — https://prnt.sc/V1CD_xzfYqUo
How do I disable that ?
I mean, how do I make them not to see the WordPress backend ?
2.) NARROW COUNTRY DURING VENDOR REGISTRATION
The Business will operate only in the United Kingdom, and only withing three(3) cities:
— Bradford (BD)
— Huddersfield (HD)
— Manchester (MA)Now, I need the Country option at Registration to be locked to just United Kingdom: meaning that United Kingdom becomes the only country that is available to select.
How do I do that ?
3.) When it comes to Shipping Zones, I need only the three(3) cities of Bradford (BD), Huddersfield (HD), and Manchester (MA) — which are in the United Kingdom, to be the only available Shipping Zones that Vendors can choose from.
How do I achieve that ?
4.)I don’t need Payment to go to my Vendors. The payment is to go to the MarketPlace, and when Vendors have delivered the goods, the MarketPlace then pays the Vendors.
How do I configure this Set Up, using MultiVendorX ?
5.) When User’s / Customers visit a Vendor, I only need them to see the Vendor’s name and Logo.
I don’t want them to see the Vendor’s details of Emails, Social Handles, Address, and so on.
How do I Set this up, using MultiVendorX ?
6.) Your Colour is Purple an Light Blue, so everything is done in Purple and Light Blue, as you can see here — https://prnt.sc/FPAj4gCmH4h2
How can I change the Purple colours to #2a8d34 , and the Blue colours to #0f5011 (Deep Green) ?
7.) CHANGE WELCOME MESSAGE: How can I change the Welcome Message here — https://prnt.sc/_JMhCoWL6RMr
I mean, I will like to say my own words there: How can I change the Welcome Message, to make it say my own words ?
Needing to hear from you soon.
Regards.
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July 19, 2025 at 5:27 PM #248831
Sangita Support Squad
KeymasterThank you for getting in touch with us. Our replies are inline with your queries –
1.) WORDPRESS BACKEND: Logged in Vendors are able to go to the WordPress backend, as you can see here — https://prnt.sc/V1CD_xzfYqUo
How do I disable that ?
I mean, how do I make them not to see the WordPress backend ?
>> You can enable the Vendor Backend Access setting by navigating to:
Admin Dashboard → MultiVendorX → Settings → General.
Please note that to enable this option you will need MultiVendorX Pro(https://multivendorx.com/pricing/) installed and activated on your site.
Alternatively, if you’d prefer to restrict vendor access to the WordPress backend using code, you can refer to our documentation with a sample snippet here:
https://multivendorx.com/docs/code-snippet/restrict-backend-access/.2.) NARROW COUNTRY DURING VENDOR REGISTRATION
The Business will operate only in the United Kingdom, and only withing three(3) cities:
— Bradford (BD)
— Huddersfield (HD)
— Manchester (MA)
Now, I need the Country option at Registration to be locked to just United Kingdom: meaning that United Kingdom becomes the only country that is available to select.
How do I do that ?
>> To achieve the flow you need to add custom code. You can have at this doc here https://multivendorx.com/docs/code-snippet/limit-vendor-countries/ for reference.3.) When it comes to Shipping Zones, I need only the three(3) cities of Bradford (BD), Huddersfield (HD), and Manchester (MA) — which are in the United Kingdom, to be the only available Shipping Zones that Vendors can choose from.
How do I achieve that ?
>> You can add the required shipping zones in the WooCommerce Shipping Settings: https://tinyurl.com/2467vpux.
Once configured, vendors will only be able to add shipping methods for the zones you’ve set up.4.)I don’t need Payment to go to my Vendors. The payment is to go to the MarketPlace, and when Vendors have delivered the goods, the MarketPlace then pays the Vendors.
How do I configure this Set Up, using MultiVendorX ?
>> In the free version of MultiVendorX, all customer payments go to the admin first, who then manually pays vendors.
You can simply refer to our doc here https://multivendorx.com/docs/knowledgebase/disbursement-of-payments/ for assistance with the payment disbursement flow.5.) When User’s / Customers visit a Vendor, I only need them to see the Vendor’s name and Logo.
I don’t want them to see the Vendor’s details of Emails, Social Handles, Address, and so on.
How do I Set this up, using MultiVendorX ?
>> To configure this, navigate to:
Admin Dashboard → MultiVendorX → Settings → Store
From there, you can adjust the “Hide Vendor Details” setting as needed.
Here’s a direct link for reference: https://tinyurl.com/2bcl2mr8.6.) Your Colour is Purple an Light Blue, so everything is done in Purple and Light Blue, as you can see here — https://prnt.sc/FPAj4gCmH4h2
How can I change the Purple colours to #2a8d34 , and the Blue colours to #0f5011 (Deep Green) ?
>>You can simply add the below code in the “Custom CSS” section by navigating to Admin dashboard >> MultiVendorX >> Settings >> Seller Dashbord
.wc-setup-steps li.active,
.wc-setup-steps li.active::before{
border-color: #2A8D34;
}
.wc-setup-steps li.active{
color: #2A8D34;
}
.mvx-vendor-wizard{
color: #0F5011;
}
7.) CHANGE WELCOME MESSAGE: How can I change the Welcome Message here — https://prnt.sc/_JMhCoWL6RMr
I mean, I will like to say my own words there: How can I change the Welcome Message, to make it say my own words ?
>>You can navigate to:
Admin Dashboard → MultiVendorX → Settings → Seller Dashboard
Under the “Vendor Setup Wizard Introduction Message” section, you can add your custom message as needed.
Here’s a quick link for reference: https://tinyurl.com/24ef7zdx.Feel free to reach out if you need any further assistance from our side.
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July 20, 2025 at 12:08 AM #248851
gamipress.cordial
ParticipantI assumed that MultiVendorX is a bit complicated, it feels like that to me.
But what is beautiful about MultiVendorX is that you have the most amazing support ever: Your magnificent Support makes using and understanding MultiVendorX very easy to use and understand.
Thanks for offering such amazing, awesome and excellent support.
Special Regards.
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July 20, 2025 at 6:54 PM #248860
Sangita Support Squad
KeymasterThank you so much for your kind words and appreciation!
To be very honest, setting up MultiVendorX is actually quite simple—but we understand that every user has a different journey. That’s why we’re always happy to assist and guide you whenever needed.
If you need any further assistance from our end please do let us know.
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July 21, 2025 at 9:46 AM #248865
gamipress.cordial
ParticipantEverything you asked me to do, worked perfectly. Only Number 6 did not work.
I mean, I added the Code, but nothing worked: nothing changed.
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July 21, 2025 at 11:53 AM #248868
Sangita Support Squad
KeymasterHi there, Thank you for getting back to us.
I’m sorry to hear that the code isn’t working as expected on your end. I’ve shared the details with our development team for further review. We appreciate your patience, and I’ll keep you updated as soon as I receive any feedback from them.
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July 23, 2025 at 6:32 PM #248930
Sangita Support Squad
KeymasterHello there, Thank you for your cooperation.
To apply the customization to your setup wizard, please refer to our documentation here:
https://multivendorx.com/docs/code-snippet/add-customisation-in-vendor-set-up-wizard/If there’s anything else we can assist you with, please don’t hesitate to let us know.
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September 22, 2025 at 10:51 AM #249895
Sangita Support Squad
KeymasterAs we haven’t heard from you for a while, we’ll assume your query has been resolved and will close this thread for now.
If you encounter any issues in the future or need further assistance, please don’t hesitate to create a new support thread—we’ll be happy to help.
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AuthorPosts
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