- This topic has 8 replies, 2 voices, and was last updated 2 years, 5 months ago by
Sangita Support Squad.
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AuthorPosts
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October 12, 2023 at 5:10 AM #197103
karat.jimmy
ParticipantThe multivendorx extension is activated but the updates have failed. Could you help me? Thank you for your help.
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October 12, 2023 at 5:11 AM #197105
karat.jimmy
ParticipantThis reply has been marked as private. -
October 12, 2023 at 1:38 PM #197113
Sangita Support Squad
Keymaster@karat.jimmy Sorry to hear that. As you are not able to update the MultiVendorX Pro from the plugins page you can simply go to admin dashboard>>Updates, from here update the plugin. Kindly have a look at the video https://watch.screencastify.com/v/DircxRdY8KI6TsnTXAgp.
Else you can download the current version of the plugin from here https://multivendorx.com/my-account/api-downloads/ and install it on your end.
If you need any further assistance please let us know. -
October 12, 2023 at 2:28 PM #197118
karat.jimmy
ParticipantThis reply has been marked as private. -
October 12, 2023 at 6:32 PM #197130
Sangita Support Squad
KeymasterI am sharing the process for updating MultiVendorX here https://drive.google.com/file/d/17-oz8jiz5ii5iRh_fY10k-M7IpfKAevu/view?usp=sharing and you can follow the same for MultiVendorX Pro.
If you face the issue of updating MultiVendorX Pro from there, kindly download the current version of the plugin from here https://multivendorx.com/my-account/api-downloads/ and install it on your end.
If you need any further assistance please let us know. -
October 12, 2023 at 6:57 PM #197131
karat.jimmy
ParticipantThis reply has been marked as private. -
October 12, 2023 at 8:56 PM #197134
Sangita Support Squad
KeymasterI have logged into your site and while updating the MultiVendorX Pro getting this error (https://prnt.sc/ub50RTjIs0vB). This error is coming from your server. So kindly contact them in this regard. For now download the current version of the plugin from here https://multivendorx.com/my-account/api-downloads/ and install it on your end.
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October 14, 2023 at 5:40 AM #197171
karat.jimmy
ParticipantThis reply has been marked as private. -
October 14, 2023 at 9:05 AM #197172
Sangita Support Squad
KeymasterYou are welcome.
If you need any further assistance please let us know.
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AuthorPosts
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