Vendor commission mail issue

WCMp Core

Tagged: Vendor commission mail issue

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- February 21, 2022 at 9:29 AM #134665
  
  support-4528
  Participant
  
  Hi
  
  Currently vendor getting commission mail, but we dint want vendor to get commission mail. Instead vendor should get order confirmation mail same as which customer is getting.
  
  Can you please let us know how to configure this.
- February 21, 2022 at 1:21 PM #134672
  
  MVX Support Ninja
  Keymaster
  
  Hi, thanks for getting in touch with us.
  If you do not want to get Commission mail for vendors kindly disable the option “Transctions (for vendors) via admin dashboard>Woocommerce>email> Transactions (see screenshot- https://prnt.sc/6RcVOn9bKgxa )
  There is an option for new vendor order email (see screenshot- https://prnt.sc/Ut1Gw227neB6 ) i.e, whenever a new order will be placed for any vendor that vendor will get this mail. But the flow you are looking for requires custom code.
  Do you have any developers with you, so we can assit them with this.
- February 22, 2022 at 12:42 AM #134696
  
  support-4528
  Participant
  
  yes, we have developer can you please assist here.
- February 22, 2022 at 7:29 PM #134737
  
  MVX Support Ninja
  Keymaster
  
  Hi,
  Can you please let us know which mail do you want to trigger and when. please let us know with a screenshot and also a small video.
  
  So, we will help you out accordingly.
  
  Regards,
- February 23, 2022 at 11:43 PM #134786
  
  support-4528
  Participant
  
  This reply has been marked as private.
- February 24, 2022 at 6:30 PM #134828
  
  MVX Support Ninja
  Keymaster
  
  Hi,
  WCMp send a email named vendor new order to the vendor when a new order create.
  If you want to change this email then please override dc-woocommerce-multi-vendor/templates/emails/vendor-new-order.php template by copying it to yourtheme/dc-product-vendor/emails/vendor-new-order.php
  
  Regards,
- February 25, 2022 at 12:36 PM #134854
  
  support-4528
  Participant
  
  This reply has been marked as private.
- February 25, 2022 at 6:26 PM #134876
  
  MVX Support Ninja
  Keymaster
  
  Hi,
  Kindly check below file path
  your-site/wp-content/plugins/dc-woocommerce-multi-vendor/templates/emails/vendor-new-order.php
  
  Regards,
- March 3, 2022 at 12:37 AM #135024
  
  support-4528
  Participant
  
  This reply has been marked as private.
- March 3, 2022 at 5:18 PM #135051
  
  NerdySupportExpert Moumita
  Keymaster
  
  This reply has been marked as private.
- March 6, 2022 at 2:11 PM #135142
  
  support-4528
  Participant
  
  This reply has been marked as private.
- March 7, 2022 at 1:23 PM #135164
  
  support-4528
  Participant
  
  This reply has been marked as private.
- March 7, 2022 at 5:28 PM #135171
  
  NerdySupportExpert Moumita
  Keymaster
  
  @support-4528, as you can see the pem file path is not supported.
  
  So can you please share the key via drive, so we can proceed with the sftp connection.
- March 7, 2022 at 7:27 PM #135180
  
  support-4528
  Participant
  
  This reply has been marked as private.
- March 8, 2022 at 3:19 PM #135195
  
  NerdySupportExpert Moumita
  Keymaster
  
  This reply has been marked as private.
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