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We keep receiving the error email after updating we dont know whats causing this

Resolved
Viewing 9 reply threads
  • Author
    Posts
    • #219053
      riad.zouki
      Participant

      =============
      An error of type E_ERROR was caused in line 1340 of the file /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-mvx-product.php. Error message: Uncaught TypeError: in_array(): Argument #2 ($haystack) must be of type array, null given in /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-mvx-product.php:1340
      Stack trace:
      #0 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-mvx-product.php(1340): in_array()
      #1 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-includes/class-wp-hook.php(324): MVX_Product->convert_business_id_to_taxonomy_term_in_query()
      #2 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
      #3 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-includes/plugin.php(565): WP_Hook->do_action()
      #4 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-includes/class-wp-query.php(1881): do_action_ref_array()
      #5 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-includes/class-wp-query.php(3824): WP_Query->get_posts()
      #6 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-includes/class-wp-query.php(3956): WP_Query->query()
      #7 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-content/plugins/woocommerce/includes/data-stores/class-wc-order-data-store-cpt.php(1009): WP_Query->__construct()
      #8 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(224): WC_Order_Data_Store_CPT->query()
      #9 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-content/plugins/woocommerce/includes/class-wc-order-query.php(87): WC_Data_Store->__call()
      #10 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-content/plugins/woocommerce/includes/wc-order-functions.php(69): WC_Order_Query->get_orders()
      #11 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-content/plugins/woocommerce-smart-coupons/includes/class-wc-smart-coupons.php(6830): wc_get_orders()
      #12 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-content/plugins/woocommerce-smart-coupons/includes/class-wc-smart-coupons.php(352): WC_Smart_Coupons->maybe_sync_orders_prior_to_800()
      #13 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-includes/class-wp-hook.php(324): WC_Smart_Coupons->add_sc_options()
      #14 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
      #15 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
      #16 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-settings.php(695): do_action()
      #17 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-config.php(99): require_once(‘…’)
      #18 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-load.php(50): require_once(‘…’)
      #19 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-admin/admin.php(34): require_once(‘…’)
      #20 /home/QdlkdWQpP7iGwKPo/AFANDEE/public_html/wp-admin/edit.php(10): require_once(‘…’)
      #21 {main}
      thrown

    • #219067

      @riad.zouki, Sorry to hear that you have faced an issue on your end. Can you please share how can we recreate the issue on our end so that we can then add a fix for this accordingly.

      You may also share a temporary admin and FTP access of your site with us where you are facing this issue so that our team can look into it and help you accordingly.

      Also while sharing the access don’t forget to mark your reply as private.

    • #220082
      riad.zouki
      Participant

      https://afandee.com/wp-admin/?wtlwp_token=4553cc43100927cea683e9a2bdeb6aef973d4f99d69b6f23383c89e3a20d94e5412326c39140faf00f98da0537ac86332f880416ff44cb32613f59d131c11efa

      SFTP
      65.109.101.121
      QdlkdWQpP7iGwKPo
      GEx0S12I3HRNFseZ

      Error Details
      =============
      An error of type E_ERROR was caused in line 1340 of the file /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-mvx-product.php. Error message: Uncaught TypeError: in_array(): Argument #2 ($haystack) must be of type array, null given in /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-mvx-product.php:1340
      Stack trace:
      #0 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-mvx-product.php(1340): in_array()
      #1 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-hook.php(324): MVX_Product->convert_business_id_to_taxonomy_term_in_query()
      #2 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
      #3 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/plugin.php(565): WP_Hook->do_action()
      #4 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-query.php(1881): do_action_ref_array()
      #5 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-query.php(3824): WP_Query->get_posts()
      #6 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-query.php(3956): WP_Query->query()
      #7 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/woocommerce/includes/data-stores/class-wc-order-data-store-cpt.php(1009): WP_Query->__construct()
      #8 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(224): WC_Order_Data_Store_CPT->query()
      #9 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/woocommerce/includes/class-wc-order-query.php(87): WC_Data_Store->__call()
      #10 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/woocommerce/includes/wc-order-functions.php(69): WC_Order_Query->get_orders()
      #11 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/woocommerce-smart-coupons/includes/class-wc-smart-coupons.php(7078): wc_get_orders()
      #12 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/woocommerce-smart-coupons/includes/class-wc-smart-coupons.php(355): WC_Smart_Coupons->maybe_sync_orders_prior_to_800()
      #13 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-hook.php(324): WC_Smart_Coupons->add_sc_options()
      #14 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
      #15 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
      #16 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-settings.php(695): do_action()
      #17 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-config.php(106): require_once(‘…’)
      #18 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-load.php(50): require_once(‘…’)
      #19 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-admin/admin.php(34): require_once(‘…’)
      #20 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-admin/edit.php(10): require_once(‘…’)
      #21 {main}
      thrown

    • #220084

      Thanks for sharing the access with us. Kindly give us some time to check this and get back to you accordingly.

    • #220080
      riad.zouki
      Participant

      We cant really tell when this is happening. But we keep getting the below
      Here is the SFTP
      65.109.101.121
      QdlkdWQpP7iGwKPo
      GEx0S12I3HRNFseZ

      Here is the temp admin login https://afandee.com/wp-admin/?wtlwp_token=4553cc43100927cea683e9a2bdeb6aef973d4f99d69b6f23383c89e3a20d94e5412326c39140faf00f98da0537ac86332f880416ff44cb32613f59d131c11efa

      Howdy!

      WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

      In this case, WordPress caught an error with one of your plugins, MultiVendorX.

      First, visit your website (https://afandee.com/) and check for any visible issues. Next, visit the page where the error was caught (https://afandee.com/wp-admin/edit.php?post_status=draft&post_type=product) and check for any visible issues.

      Please contact your host for assistance with investigating this issue further.

      If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

      https://afandee.com/wp-login.php?action=enter_recovery_mode&rm_token=QhUDI1TrdKK2kGqOXNWlLC&rm_key=QbPZjVgfJC75uvNhkIphS0

      To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

      When seeking help with this issue, you may be asked for some of the following information:
      WordPress version 6.5.3
      Active theme: Flatsome Child (version 3.0)
      Current plugin: MultiVendorX (version 4.1.10)
      PHP version 8.1.28

      Error Details
      =============
      An error of type E_ERROR was caused in line 1340 of the file /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-mvx-product.php. Error message: Uncaught TypeError: in_array(): Argument #2 ($haystack) must be of type array, null given in /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-mvx-product.php:1340
      Stack trace:
      #0 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-mvx-product.php(1340): in_array()
      #1 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-hook.php(324): MVX_Product->convert_business_id_to_taxonomy_term_in_query()
      #2 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
      #3 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/plugin.php(565): WP_Hook->do_action()
      #4 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-query.php(1881): do_action_ref_array()
      #5 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-query.php(3824): WP_Query->get_posts()
      #6 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-query.php(3956): WP_Query->query()
      #7 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/woocommerce/includes/data-stores/class-wc-order-data-store-cpt.php(1009): WP_Query->__construct()
      #8 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(224): WC_Order_Data_Store_CPT->query()
      #9 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/woocommerce/includes/class-wc-order-query.php(87): WC_Data_Store->__call()
      #10 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/woocommerce/includes/wc-order-functions.php(69): WC_Order_Query->get_orders()
      #11 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/woocommerce-smart-coupons/includes/class-wc-smart-coupons.php(7078): wc_get_orders()
      #12 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/woocommerce-smart-coupons/includes/class-wc-smart-coupons.php(355): WC_Smart_Coupons->maybe_sync_orders_prior_to_800()
      #13 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-hook.php(324): WC_Smart_Coupons->add_sc_options()
      #14 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
      #15 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
      #16 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-settings.php(695): do_action()
      #17 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-config.php(106): require_once(‘…’)
      #18 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-load.php(50): require_once(‘…’)
      #19 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-admin/admin.php(34): require_once(‘…’)
      #20 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-admin/edit.php(10): require_once(‘…’)
      #21 {main}
      thrown

    • #220081
      riad.zouki
      Participant

      https://afandee.com/wp-admin/?wtlwp_token=4553cc43100927cea683e9a2bdeb6aef973d4f99d69b6f23383c89e3a20d94e5412326c39140faf00f98da0537ac86332f880416ff44cb32613f59d131c11efa

      SFTP
      65.109.101.121
      QdlkdWQpP7iGwKPo
      GEx0S12I3HRNFseZ

      Howdy!

      WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

      In this case, WordPress caught an error with one of your plugins, MultiVendorX.

      First, visit your website (https://afandee.com/) and check for any visible issues. Next, visit the page where the error was caught (https://afandee.com/wp-admin/edit.php?post_status=draft&post_type=product) and check for any visible issues.

      Please contact your host for assistance with investigating this issue further.

      If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

      https://afandee.com/wp-login.php?action=enter_recovery_mode&rm_token=QhUDI1TrdKK2kGqOXNWlLC&rm_key=QbPZjVgfJC75uvNhkIphS0

      To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

      When seeking help with this issue, you may be asked for some of the following information:
      WordPress version 6.5.3
      Active theme: Flatsome Child (version 3.0)
      Current plugin: MultiVendorX (version 4.1.10)
      PHP version 8.1.28

      Error Details
      =============
      An error of type E_ERROR was caused in line 1340 of the file /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-mvx-product.php. Error message: Uncaught TypeError: in_array(): Argument #2 ($haystack) must be of type array, null given in /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-mvx-product.php:1340
      Stack trace:
      #0 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-mvx-product.php(1340): in_array()
      #1 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-hook.php(324): MVX_Product->convert_business_id_to_taxonomy_term_in_query()
      #2 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
      #3 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/plugin.php(565): WP_Hook->do_action()
      #4 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-query.php(1881): do_action_ref_array()
      #5 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-query.php(3824): WP_Query->get_posts()
      #6 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-query.php(3956): WP_Query->query()
      #7 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/woocommerce/includes/data-stores/class-wc-order-data-store-cpt.php(1009): WP_Query->__construct()
      #8 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(224): WC_Order_Data_Store_CPT->query()
      #9 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/woocommerce/includes/class-wc-order-query.php(87): WC_Data_Store->__call()
      #10 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/woocommerce/includes/wc-order-functions.php(69): WC_Order_Query->get_orders()
      #11 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/woocommerce-smart-coupons/includes/class-wc-smart-coupons.php(7078): wc_get_orders()
      #12 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-content/plugins/woocommerce-smart-coupons/includes/class-wc-smart-coupons.php(355): WC_Smart_Coupons->maybe_sync_orders_prior_to_800()
      #13 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-hook.php(324): WC_Smart_Coupons->add_sc_options()
      #14 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
      #15 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
      #16 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-settings.php(695): do_action()
      #17 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-config.php(106): require_once(‘…’)
      #18 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-load.php(50): require_once(‘…’)
      #19 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-admin/admin.php(34): require_once(‘…’)
      #20 /home/QdlkdWQpP7iGwKPo/Afandee/public_html/wp-admin/edit.php(10): require_once(‘…’)
      #21 {main}
      thrown

    • #220100

      We have thoroughly investigated this issue, but we have been unable to reproduce the error. Without being able to replicate it, finding a solution is challenging. We’ve also reached out to other users who encountered the same error, but no one has been able to provide us with the steps of reproducing the error.

      This error might be related to the configuration of WooCommerce or WordPress. However, there’s no need to worry. Our team is actively working on reconstructing MultiVendorX, and we anticipate that after that the issue will be resolved.

      Thank you for your understanding.

    • #220378
      riad.zouki
      Participant

      Thanks sangita. The thing is when disable mxv this link https://afandee.com/wp-admin/edit.php?post_status=draft&post_type=product gives 404 for logged out users but when enabled its giving the 500 server error.

    • #220385

      @riad.zouki, The page link that you have shared with us is of the edit product page of the admin dashboard that can be accessed by the site admin only. These products in draft should not be accessible to any other users from the frontend.
      So can you please let us know how the users are getting the link of the page.

    • #222160

      It’s been long and we have not heard back from you. We presume your issue is resolved now. We are closing this thread. If you need help or face issue in future please do create a new support ticket.

Viewing 9 reply threads
  • The topic ‘We keep receiving the error email after updating we dont know whats causing this’ is closed to new replies.
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