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..so they are just lying about adapting MVX into the theme. As we wait for a reply from them, could you tell me about the translations? It seems that frontend translations are fetched but the MVX backend (i.e. the store dashboard) is all in English.
Hello again, let me first congratulate with the full rebrand of both plugin and your homepage/forum. I have now succesfully upgraded MVX (in my staging site) with the standard procedure in WP backend.
But let’s try to recap this support thread from reply #141996 and I confirm that my /user-account url still shows a blank page if I’m logged in as a User (it’s ok if logged in as Admin). In your last reply #142653 you mentioned it could be caused by some hooks/filters and I have thus informed my theme’s author. They say that they are in contact with you about it but you previously said that they are not (reply #142397). So what’s the truth? Do you confirm they are exchanging knowledge with you?
I also noticed that some translations aren’t fetched by MVX. What do you suggest for that?Criss
…but isn’t Multivendor a rebrand of Wcmp? It sounds like they are 2 different roads and one must choose which one to take.
If the problem with Multivendor would be that it conflicts with my theme (or, in other words, that the theme is not ready for Multivendor) then I guess I should stay with Wcmp. But are you mantaining (i.e. releasing updates) for Wcmp as well?Dear Mournita, I need your help and clarification.
– after your investigation I could not log into my staging site anymore, so I have recreated it from scratch.
– in the backend I got the message to update from 3.9.2 to 3.9.3. So I updated to see if MultivendorX was going to install correctly, but I think I just got a Wcmp update. As a matter of fact, the MultivendorX banner is still visible.
– Does it mean that I still have Wcmp? Doesn’t MultivendorX overwrite Wcmp, or they follow separate paths?
– If you don’t receive any answer from my theme’s author, what should I do? Stay with Wcmp or install MultivendorX?Hello again, I suppose you have not heard from the theme’s authors, have you? It’s very unprofessional from their side, they are not supporting clients anymore.
Dear Moumita, thank you for asking about the theme, because it hasn’t been updated for quite some time, and for this reason several licenced plugins are falling behind their updated version.
You find the theme WYZI here: https://themeforest.net/item/wyzi-social-business-finder-wordpress-theme/18850856
I guess you could contact them using the Envato form, or ask the Envato team to put you in direct contact with them.The problem is that WCMP is licenced into my theme as a core feature. So if WCMP works but MultivendorX doesn’t, then it means it’s not a conflict but a “integration” problem, don’t you think?
…I noticed one major issue: with MultivendorX my user-dashboard page is not showing. With Wcmp it works.
Hi again Mournita. I confimr that now I can see the dashboards, so I don’t know what the problem was.
But I have two questions:
1) the plugin is completely renewd, but is everything kept in the database (also language translations) as it was?
2) Now I have to upgrade WCMP in my production site, so why wasn’ìt it working? Did you do something special in order to make it work, so that I can replicate the procedure?Hello again. I’m not sure this is working because if I click on any of the Multivendor backend menu, it takes to the homepage, as if I was logged out.
thank you for always taking time to investigate.
I confirm that point 1 was due to a combination of settings under products > downloadable > access restriction.
I’m also glad you could see point 2 at your end, looking forward to a fix.🙂
Criss
