Forum Replies Created
-
Posts
-
Are you talking about the screenshot, These statuses were changed manually, not automatically, that’s why we raised complaint.
Regarding order 4135, – And payment refunded from admin or vendor side successfully. You can see Vendor and Admin Refunded Status screenshots.
Vendor Refunded Status screenshot – https://prnt.sc/k27Lm4WQxcVs
Admin Refunded Status screenshot – https://prnt.sc/nJ8OxlEyb3TUCommissions page Status – Order ID – #4135 screenshot – https://prnt.sc/xFZdQons9Yqz
Customer refund request is working fine.
When an Admin or Vendor refunds a payment to a Customer, the commission status still shows “Unpaid” on the commissions page.
Vendor Refunded Status screenshot – https://prnt.sc/k27Lm4WQxcVs
Admin Refunded Status screenshot – https://prnt.sc/nJ8OxlEyb3TUCommissions page Status – Order ID – #4135 screenshot – https://prnt.sc/xFZdQons9Yqz
When we do update manually “Customer Refund Status” but not working this option. (https://prnt.sc/jDbBYG08LPu0)
Still waiting for this question answer – When we refund a customer’s funds, the status should automatically change from “Unpaid” to “Refunded” on the commission page.
I already shared video (https://drive.google.com/file/d/1n_F04sb8nOwazdDtla-laNAmdz-siXpv/view?usp=sharing) with you please watch full video.
If you don’t understand our concern, please arrange a live video meeting so we can resolve it as soon as possible.
When we manually update the ‘Customer Refund Status'(screenshot: https://prnt.sc/jDbBYG08LPu0), it doesn’t work as expected. When I select ‘Refund Accepted’, the status on the customer’s dashboard should change, but it still shows ‘Your Request Is Pending’
We are still awaiting an answer to this question: When we refund a customer’s funds, the status on the commission page should automatically change from “Unpaid” to “Refunded.”
I have already shared a video explaining the issue in detail. Please watch it in Video (https://drive.google.com/file/d/1n_F04sb8nOwazdDtla-laNAmdz-siXpv/view?usp=sharing)
If you don’t understand our concern, please arrange a live video meeting so we can resolve it as soon as possible.
When we manually update the ‘Customer Refund Status’ (https://prnt.sc/jDbBYG08LPu0), it doesn’t work as expected. When I select ‘Refund Accepted’, the status on the customer’s dashboard should change, but it still shows ‘Your Request Is Pending’
We are still awaiting an answer to this question: When we refund a customer’s funds, the status on the commission page should automatically change from “Unpaid” to “Refunded.”
We have already shared a video explaining the issue in detail. Please watch it in Video. https://drive.google.com/file/d/1n_F04sb8nOwazdDtla-laNAmdz-siXpv/view?usp=sharing
When we receive a refund request from a customer, we need to update the order status first. You provided a list of Customer Refund Status options. I selected “Refund accepted” and clicked on “Update Status,” but the customer’s dashboard still shows “Your Request Is Pending.”
When we refund a customer’s funds, the order page still shows the message “Your Request Is Pending.
Additionally, when we refund a customer’s funds, the status should automatically change from “Unpaid” to “Refunded” on the commission page.
Kindly check the video here –
https://drive.google.com/file/d/1n_F04sb8nOwazdDtla-laNAmdz-siXpv/view?usp=sharing
https://server4.stylesamurai.com/buy-anything/wp-admin/
Email id – hareshvagadia@gmail.com
Username – hareshvagadia
Password – cIMA2)(n))6jxH1^gIg2&N#n
