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Sylvain LavoieParticipant
Ok than you. I will read this. Claire will answer too.
Have a nice evening
Sylvain LavoieParticipantThis reply has been marked as private.Sylvain LavoieParticipantHello Moumita, you will see my comment with ++++ in front of it. 🙂 Still thank you!
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>> You have to enable this option via WCMp >> Settings >> General: https://prnt.sc/10gp1u9++++ I did that a few times but it does not works. I have tried on both site (test and live) I get the same problem. Seems tha condition page is no more existing ??? See video:
http://www.loom.com/share/fae87e9b679340cd9d1cb08a250fef4a++++ I have created a new vendor and now I can see the CONDITIONS PAGE but for my old vendors, it seems to have a bug. It is currious. Do you know where I can reconfigure it? In the database, a config file?
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>> WCMp doesn’t add this section. However it might be due to somme plugin/theme conflict. Just to be sure, Kindly check that by disabeling the plugins one by one.++++ OK I will check this.
3) IMPORTANT ============================================================
>> Can you please translate the message in English, that you are getting in checkout page, so we can help you out accordingly.++++ 🙂 sorry I will translate: So I have created a new vendor, configure 2 choices in table rate shipping. I see it in the administrator screen (WP-ADMIN). I have tried to bought the item “test rate” and I still get the message: “There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.” It is a message from Woocommerce plugin.
See video: http://www.loom.com/share/55ab462553a24954b6aad422c8e1fdad4) =======================================================================
>> Zone Name is supported, as you can see here : https://prnt.sc/10gpg54
I am not able to access the loco plugin’s settings in your site.++++ It is currious that you cannot access my plug in. It is working here.
So there is nothing to do with with planty of these english word?????? It is sad. My vendor are often writing to us in order to correct the situation. Could it be in a futur update? I hope!!!!5) =======================================================================
>> You may use plugin like WP-Crontrol and chnage the occurence of the email.
Please note, we send both weekly and Monthly report mail. But you should receive the mail only once. You might be using some SMTP plugin.++++ I will try your advise for WP-CONTROL. I don’t use a plugin SMTP. Should I?
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>> Can you share such vendor access. Please don’t forget to mark the thread as private while sharing the access.++++ I will do further investigation with them and let you know later.
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>> I am sorry, but we are not sure why that plugin cauing this issue.
Probably the plugin author can help you out better.++++ OK
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>> Can you exlude the dashboard page from cache? They may have some settings for this.+++++ I don’t have this flexibility to exclude a specific page. I will try all other options on my own. Thank you
9) IMPORTANT ============================================================
>> Can you share a vendor’s shop page link with this issue, so we can take a look.++++ I will ask to Claire to send you that info. She will response tomorrow
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>> You havet to follow this insctruction i.e. Override this template by copying it to yourtheme/dc-product-vendor/emails/vendor-new-announcement.php
Only then the chnages will be reflected.++++ OK good, Claire will try this as fast as she can. OK
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>> Please do share such vendor access. Please don’t forget to mark the thread as private while sharing the access.++++ ++++ I will do further investigation with them and let you know later. Sorry, I am working outside all day long, I did not have all the time I should.
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>> I will upload the plugins in your site, but can you please explain what conflict did you face with membership page so we can proceed accordingly.++++ I already installed your new beta fix but it scrap the page display [wcmp_vendor_plan]
See video: http://www.loom.com/share/a9b14d346c6a475fa4f115782439bdba
But you can test it++++ So the most important thing to solve is the table rate shipping (I’m wondering what I do wrong) and the WCMP membership.
As you can see the version 5.7 for wordpress is ready to install but I’m so affraid to scrap my website. Have you test it on your side?Good morning
Sylvain
Sylvain LavoieParticipantHi Moumita,
For the first problem listed, the checkbox was already checked. But with the response you gave to us, I unchecked and re-checked it, just to try it. And now, it is working! Thank you for this quick one 😀Claire
Sylvain LavoieParticipantThis reply has been marked as private.Sylvain LavoieParticipantThis reply has been marked as private.Sylvain LavoieParticipantThis reply has been marked as private.Sylvain LavoieParticipantThis reply has been marked as private.Sylvain LavoieParticipantThis reply has been marked as private.Sylvain LavoieParticipantIt seems that you did not received my long message. I will repeat it.
I tried to install your new plugin BETA FIX. It is worst than before. See the video:
http://www.loom.com/share/77ec04ec620a4eb294163d8f8664ca1c
I lost the menu to see and add vendor types. I can see my old types but cannot create anymore.I’m desappointed about the wcmp product even if you give me an excellent service.
For now, I’m in test but I have to be in real in 3 weeks. I need to solve some problems but I cannot advance if we talk to us every 24 hours.
My webmaster is willing to work during the night in order to talk to you and solve all our bugs.
We have to had a person responsable for our website. We are able to pay for this EXTRA service but we need it in a hurry.
I hope you understand my point of view.
Hope you will help me?
Have a nice day!
Sylvain
Sylvain LavoieParticipantThis reply has been marked as private.Sylvain LavoieParticipantThis reply has been marked as private.Sylvain LavoieParticipantTHANK YOU!
Sylvain LavoieParticipantYesssss, 🙂 it is working!!!! I downgrade to PHP 7.3 and it is working now. I did not test everything on the site but this problem is solve.
I’m really HAPPY.
I don’t know how you test it and find that it was a PHP isssu. Do you think I could find it myself?
Sylvain LavoieParticipantThis reply has been marked as private. -
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