WCMp Core
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AuthorPosts
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February 2, 2021 at 7:01 PM #114880DragNfLyParticipant
Good day,
I do not use the “Vendor Registration” Form. I use the “Apply to Become A Vendor” form. The form is displayed on the WCMp Dashboard page. This form changes with different user roles. My users are all ‘subscriber’ user role already so users do not have to enter your email address as you are already logged in.
As per the above; – My user does not receive the email for > rejected vendor account
Neither does the admin receive an email when the user re-applies.Does this need to be activated somewhere?
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February 3, 2021 at 7:31 PM #114980MVX Support NinjaKeymaster
Hello,
Thank you for reaching out to us.
Our team is looking to it and will update you by tomorrow.
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February 4, 2021 at 9:55 PM #115100NerdySupportExpert MoumitaKeymaster
Hello,
We have tested it at our end and rejected mail is received by the vendor as you can see here (https://prnt.sc/y9q2wd)Regarding the other part, admin should receive an email when vendor reapplies. We will add this in our next update.
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May 14, 2021 at 1:52 PM #121670MVX Support NinjaKeymaster
We have added the fix in our latest version.
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May 21, 2021 at 4:03 PM #121980DragNfLyParticipant
Hi Moumita,
I have just tested this again and my pending vendor is still not receiving the “Rejected Vendor Email”.
This is happening for already logged in users.
I look forward to hearing from you.
Kind regards,
Dale -
May 21, 2021 at 5:52 PM #121987NerdySupportExpert MoumitaKeymaster
Dale, as you can see we are receiving the Rejected vendor mail :
Approved mail : http://scrgrb.in/vfk
Rejected mail : http://scrgrb.in/vflNow as you are facing this issue on your end, it might be related to some conflict or custom code. Please keep only WooCommerce, WCMp activated and use the default woocommerce theme.
After that check this again.
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May 22, 2021 at 5:44 PM #122044DragNfLyParticipantThis reply has been marked as private.
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May 22, 2021 at 6:37 PM #122048NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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July 27, 2021 at 12:39 PM #125502MVX Support NinjaKeymaster
Hi, we haven’t heard back from you for a while. We presume this issue has been fixed.
Please open another thread if you need any further help
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