WCMp Core
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AuthorPosts
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July 19, 2022 at 8:49 AM #140725print88Participant
Occassionaly the commission would pay out twice for the same commission.
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July 20, 2022 at 7:09 PM #140763NerdySupportExpert MoumitaKeymaster
@print88, sorry to hear that. But, unless a commission is paid, the system will request a payout.
Did this happen for a single commission or for all other commissions too.
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July 20, 2022 at 11:31 PM #140770print88Participant
it happens on random, I can’t pinpoint a pattern
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July 21, 2022 at 3:24 PM #140779NerdySupportExpert MoumitaKeymaster
@print88, That is very unfortunate, becasue we didn’t face any such issue. Maybe some other thing caused the corn to run twice.
Kindly check again and keep us posted. -
August 21, 2022 at 10:44 AM #141417print88Participant
I only have your plugin on.
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August 22, 2022 at 8:49 PM #141475Raju The Cool GuyKeymaster
@print88, this error generally occurs of the server is running the same cron twice (we use corn to send the payout request).
So, please use sandbox mode and create 5 orders, so you will have 5 sub orders and their commission. Then run our masspay cron again and let us know whether the same issue is happening again.
Do keep us posted.
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October 16, 2022 at 1:54 PM #142923print88ParticipantThis reply has been marked as private.
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October 17, 2022 at 1:40 PM #142933NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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October 17, 2022 at 2:07 PM #142936print88Participant
The cron is triggered from the hosting Cloudways server every 30 min. I am not sure if that has any effect.
There doesn’t seem to be any API errors on stripe either. -
October 19, 2022 at 8:21 PM #144325Raju The Cool GuyKeymaster
Hi,
Corn jobs are controlled completely by your server only. As per our code, we will pay a commission once. you may face this issue sometimes due to your server issue. So ask your server to clear the cache and restrict control on all corn jobs. If still not fixed then ask your server to check with another ( or local server ) platform. You may face the same issue on other cron jobs also.
Thanks -
October 20, 2022 at 10:16 AM #144419print88Participant
It was working properly before even with the server’s cron running.
This is a typical procedure to reduce the stress on server. -
October 21, 2022 at 1:15 AM #144545NerdySupportExpert MoumitaKeymaster
@print88, I understand your end. But you need to communicate with server admin here. If they need any change from our end, let us know.
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October 21, 2022 at 2:00 AM #144547print88Participant
There is nothing the Server side can help as they do not know what exactly is the problem.
All they have done is disabled the WP cron jobs at config and added a line in server:
*/30 * * * * /usr/bin/curl -I -XGET -kL –resolve dinein.club:443:127.0.0.1 –resolve dinein.club:80:127.0.0.1 “https://dinein.club/wp-cron.php”They don’t suspect it has anything to do with crons.
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October 22, 2022 at 12:30 PM #144859NerdySupportExpert MoumitaKeymaster
@print88, as shared earlier, WCMp will only request to pay the same commission, only if the commission status is unpaid.
That’s why we are sure, that somehow due to server issues, you are not receiving acknowledgment from the payment gateway that it is paid. This is not a plugin-related issue.As a solution, you can switch off the scheduled payment option and pay them manually. So, just log into the commission tab of MultiVendorC, select the unpaid commission in bulk and mark them as paid.
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December 27, 2022 at 8:37 PM #148518Sangita Support SquadKeymaster
We haven’t heard back from you. We presume this issue has been fixed, so we are closing this one.
if you need any further help, please do open another thread.
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