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Disbursement of Payments

Brief Introduction #

The process from receiving customer payments to sending out payments to vendors can be extremely lengthy. Even though we can’t do much to speed up the process, we have designed tools to help you manage and conclude the disbursement process with ease.

Multivendor X allows for two kinds of payment disbursement processes, an automatic disbursement and a manual disbursement. 

Automatic Disbursements #

The automatic disbursement method is the one in which the payment received by the admin is automatically transferred from the admin account to the vendor account after a set duration. The admin can make automatic disbursements using Paypal Payout, Paypal Masspay and Stripe Payments. These payments would automatically transfer to the vendor accounts systematically once you set up the disbursement Schedule.

Setting up Disbursement Schedule  #

To set up the disbursement Schedule use the following steps

  • Go to the Admin Dashboard and then select the Multivendor X menu option. Once the Multivendor X Options are shown select the Setting submenu
  • The Setting submenu will open the go to the disbursement tab
  • In that section select the disbursement schedule option 
  • The disbursement schedule will offer the following periods of disbursement plans:
    • Hourly – If chosen the vendor would receive his commissions after every hour 
    • Daily – This option would transfer the vendor’s payment from the admin account after every day
    • Weekly – When selected vendors would receive their payment at the end of the week
    • Fortnightly – Here the payment sent to the vendor’s account from the admin account would reach him after every 14 days
    • Monthly – Vendor would receive his commissions or payments every month once this option is selected

Note: Using the automatic payment method admin’s can pay multiple vendors at once 

Manual Disbursement #

When the disbursement process takes place manually, the vendor can request for the withdrawal of their commissions. Once the withdrawal request is made, Admin would then transfer the payment to the vendor’s account. Manual disbursement or offline payments occur when the vendors select direct bank transfer as a payment method.

Settings up pre-requisites for payment withdrawal  #

Before a vendor can ask to withdraw his payments, certain conditions are to be set before the withdrawal request can be made.

Disbursement Threshold  #

The disbursement threshold is the minimum amount the vendor must have in his Multivendor X banking account before he can request a withdrawal of his payments.  You can set the disbursement threshold amount after which a vendor would be able to request for payments. 

Example – If the minimum amount set by the Admin in the disbursement threshold field is $100 only when the vendor’s total commission amount adds up to $100 can he request the admin to withdraw his payments 

Withdrawal Locking Period  #

The withdrawal locking period is the minimum amount of time required before the vendor can request for his payments. You can set the number of days required before the vendor can ask for his commission withdrawal request. 

Example – If the minimum days set by you is 2 days in the withdrawal locking period then the vendor would not be able to request a withdrawal till 2 days from the order date, passes.

 Note: Without completing the conditions of disbursement threshold and withdrawal locking period the Request button would not appear on the vendor’s dashboard


Setting up Vendor Withdrawal Request #

To set up the vendor’s commission withdrawal request go through the following steps given below

  • Go to the Admin Dashboards and hover over the Multivendor X menu option. Once the Multivendor X submenu list pops up, select the setting option.
  • On the Settings page go to the Disbursement Tab. Once the Disbursement tab is select the withdrawal request option
  • Now that the withdrawal request option is selected vendor can set withdrawal charges and the number of free withdrawals:
    • Withdrawal Charges – In this field, you can set the amount of money that the vendor has to pay every time he makes a commission withdrawal request once he runs out of free withdrawal requests
    • Number of free withdrawals – Before charging your vendors for requesting withdrawals you can give them a few turns where they can request for commission withdrawals without paying any fee. In this field, you can set the number of turns a vendor will get for free withdrawal before he has to start paying the fee. 
    • Restrict Order Status from Withdrawl – This option allows the admin to set which order status will be allowed for withdrawal requests. The admin will be able to select order status from an available drop-down menu.
  • Selecting the withdrawal request option allows the vendor to request for withdrawal from their dashboard
  • Once all settings have been configured select save changes to save the changes made by you

Note: All the details of the chare like gateway charge, withdrawal charge can be displayed under transaction id.

Other Payment Types #

Apart from the basic structure of earring payments through commissions Multivendor X has other payment type options that can be added to the basic payment structure. 

Share Coupon Discount #

By enabling this option you can choose to share the coupon cost with your vendor. In case you leave the option unmarked, the cost of the coupon would be borne by you.  Let us take Product X as an example, the price of product x is $100 once you enable this option and set the coupon price at 20% discount the following calculation takes place:

  • Product X = $100, Discount = 20%,Vendor Commission = 80%
  • The customer would pay [100- (20%)], which is $80
  • The vendor will get 80% off $80, which is $64
  • The admin shall get the rest $16

In case you leave the option disabled :

  • Product X = $100, Discount = 10%,Vendor Commission = 80%
  • The customer would pay [100- (10%)], which is $90
  • The vendor would then receive 80% of the original price, which is $80
  • The admin gets $20-$10, which is $10

See how one tick can change everything

Tax #

If enabled the tax collected would pass onto the vendor. In case it is not enabled the tax collected remains with the admin


If enabled the shipping cost received would pass onto the vendor. In case it is not enabled the shipping cost received would remain with the admin

Payment Process Explained  #

Step 1 – A customer selects a product and proceeds to the Checkout Page. 

Step 2- They would add their billing information. Depending on the billing address customers would be able to view their shipping and tax amount along with the product amount.

Step 3 – Once the customer confirms their order they would have to select his desired payment gateway. The payment gateway charge would transfer to the admin’s account. 

Step 4– Now that an order is created, the admin would be able to view the product cost and his earnings from the product under Commission menu.

Step 5 – By selecting the transaction id admin can view and manage the payment details of the order.

Step 6 – Meanwhile Vendor can also view the banking overview (this feature is available to the vendor only if the admin has enabled the request withdrawal option for the vendor)

Step 7 – Once the Admin is satisfied with the payment he can proceed to manually pay his vendor. In this case admin can pay his vendors through automatic payment methods like paypal, paypal masspay and stripe, or manual method like direct bank transfer. 

Step 8 – If the method of payment is manual, vendor can request to withdraw the payment by selecting the Withdraw Request button

Step 9 – If the payment method is automatic vendors would automatically receive their payments based on the disbursement schedule planned by the admin 

Step 10 (Applicable only incase of automatic payment) –  Payment Gateway Charges will be applicable when the admin transfers the payment to the vendor (Read here to know more on payments)

Step 11 – Once the payment process is completed vendors can view their payments by clicking on the Transaction id found on the dashboard page or found under History section of the Payment Dashboard Menu Option. 

This brings us to the end of our payments tutorial. Hopefully, this document can assist you in understanding and configuring Multivendor X Payments.

 In case of any further queries or problems feel free to contact our helpful Support team 

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