[Luca]

“Hello Luca, Thanks for reaching out to us.
Could you please share the details of your commission configuration setup and the order amount?
This will help us assist you more effectively in reviewing the amount breakdown in Stripe.”

Hi! Yesterday I sent u the green screenshot… asking explanation about amount breakdown in Stripe.

Now I send you another example here, with attached pix with more details and requested commission configuration.
Stripe Marketplace (Real time split) activated, with 3 vendor (3 connected account)
How I must set up to have 90% vendor, 10% admin, and all Stripe taxes to vendor?

(I remember that For default with “separate charges and trasfer” the fees go to the admin)

Attachments:

1. 

   old-example.jpg
   

2. 

   1-Order.jpg
   

3. 

   2-Config.jpg
   

4. 

   3-Stripe.jpg
   

[Sangita Support Squad]

@Luca, Thank you for reaching out and sharing the details.

To allow vendors to receive a 90% commission on orders, navigate to Admin Dashboard → MultiVendorX → Settings → Commission. Set the “Revenue Sharing Mode” to Vendor Commission, the Commission Type to Percentage, and the Commission Amount to 90. Once a vendor’s product is ordered, they will receive 90% of the amount as commission, while the remaining 10% will go to the admin.

Since you have enabled the “Payment Gateway Charge” option and configured the vendor to bear the 2% payment gateway fee, this fee is deducted from the vendor’s commission.

For a more detailed explanation, you can refer to our documentation here: https://multivendorx.com/docs/knowledgebase/payment-gateway-charge/.

Let us know if you need any further assistance.

[Anushka Sinha]

Hi @luca,
It has been a while since we last heard from you, so we assume your query has been resolved. We are now closing this thread.

If you need any assistance in the future, please feel free to create a new support ticket- we’ll be happy to help!

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