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Hello ACF Community,
I need help with an issue where ACF conditional logic is not working correctly inside the MultiVendorX vendor dashboard.
Issue Description:I created several custom fields using ACF, with conditional logic to display fields based on user selections. These fields work perfectly inside the WordPress product editor, but when vendors use the MultiVendorX dashboard, all fields are displayed at once, ignoring the conditional logic entirely.
What I Have Tried:
Verified that conditional logic is working in the WordPress product editor. ✅
Checked ACF settings to ensure conditional rules are properly applied. ✅
Ensured MultiVendorX Pro is installed and ACF integration is enabled. ✅Questions:
Is there a way to make ACF recognize the correct post type inside the MultiVendorX vendor dashboard?
I’m not sure if the Location Rules Setting are correct…What is the recommended configuration? Maybe this is why is not working. Actual configuration is Post Type=Product….
Can I force ACF conditional logic to work on a custom frontend form like MultiVendorX’s vendor panel?
Has anyone successfully implemented ACF conditional logic inside MultiVendorX?Any advice would be greatly appreciated! Thanks in advance for your help. 🙌
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@Patricia Uchida, Thank you for reaching out to us. We have reviewed the ACF module’s functionality on our end, and the ACF fields appear in the vendor’s edit product page once the location is set to “Product” in the rules section (https://tinyurl.com/2aqsyuef). You can see an example here: https://tinyurl.com/2be4cqcd.
Please ensure that you have configured the module correctly and then check on your end. For further guidance, you may also refer to our documentation: https://multivendorx.com/docs/knowledgebase/mvx-acf/.
If you need any further assistance, please feel free to reach out.
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Hi MultiVendorX Team,
Thank you for your response. I appreciate the clarification, and I have already configured the ACF module exactly as you described, setting the Location to “Post Type → Product”.
Yes, the fields do appear in the vendor’s edit product page, but the issue is that they are not respecting any of the conditional logic rules set within ACF.
I have created multiple custom fields, but their visibility should be controlled by conditional logic. For example:
If I select “A” in the first field, only D, E, and G should appear.
If I select “B”, then F, H, and I should be displayed instead.
And so on…However, what is happening now is that all ACF fields appear at once, regardless of the conditional rules set inside ACF.
Debugging ResultsTo further investigate, I ran some debugging tests using the browser’s Inspector and Console. Here’s what I found:
I used acf.getFields() to list all fields, and they do appear in the vendor dashboard.
However, when trying to check the conditional logic with acf.get(‘conditionals’) or field.get(‘conditions’), the result returns null.
This suggests that the conditional logic settings are not being applied in the MultiVendorX vendor dashboard, even though they work correctly in the standard WordPress product editor.Could you please confirm if MultiVendorX supports ACF’s conditional logic in the vendor dashboard? If so, is there any additional configuration required to ensure the fields only appear based on the correct conditions?
I appreciate your help and look forward to your response.
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@Patricia Uchida, Thank you for your response.
To be completely transparent, our current support allows ACF fields created from the admin side to appear on the vendor’s edit product page, provided the field location is set to Products.
To better assist you, could you please share some screenshots and details of the configurations you’ve set in your admin dashboard, along with the fields you expect to appear on the vendor dashboard? This will help us understand the setup and check on our end, so we can guide you accordingly.
Looking forward to your response.
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Hello @Patricia Uchida, Thank you for your cooperation and for bringing this issue to our attention.
We have successfully replicated the problem with the ACF conditional logic flow on our end. Our development team has been informed and is actively looking into it. Hopefully, we’ll be able to provide a fix soon.
We truly appreciate your patience and understanding.
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I have tested the update and ACF fields are now working fine. But I’m writing to report another bug in the Seller Dashboard. While other ACF fields are working correctly, I’ve encountered an issue with the “virtual product” option.
Steps to Reproduce:
In the Seller Dashboard, create a new product.
On the product creation screen, select the “virtual” option (check the flag/checkbox).
Complete the other product details and save.Expected Behavior:
The “virtual” option should be saved to the database.
Actual Behavior:
The “virtual” option is not being saved when the product is created via the Seller Dashboard.
Additional Information:
The field saves correctly when a product is created through the backend.
The issue seems to be specific to the Seller Dashboard interface.Could you please investigate this issue? Let me know if you need any further details or if there are any updates.
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Hello @Patricia Uchida, Thank you for your cooperation.
We have tested the mentioned flow on our end but were unable to replicate the issue you described. You can check the video here: https://www.awesomescreenshot.com/video/36416974?key=b9bbdec18b8b612caa4737e2a5c5830b.
Since you are experiencing this issue on your site, we recommend troubleshooting by deactivating all plugins except WooCommerce, MultiVendorX, and MultiVendorX Pro. Additionally, please switch to a default theme such as Twenty Twenty-Five or Storefront and check if the issue persists.
If the problem still occurs, kindly create a staging site (a replica of your live site) and share the staging site URL along with temporary admin and FTP access so that we can investigate further and assist you accordingly.
When sharing access details, please remember to mark your reply as private.
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- The topic ‘ACF Conditional Logic Not Working in MultiVendorX Vendor Dashboard’ is closed to new replies.
