[webmaster]

Hi All,

ACF fields not displaying in MultivendorX Dashboard when using the following location rule.

Location Rule
[Post Taxonomy] [is equal to] [“product category”]
This function was working 100% in WooCommerce products and on MultivendorX Vendor Dashboard until 13-02-2024. It still functioning on WooCommerce product but is no longer functioning on MultivendorX Vendor Dashboard.

If we change the location rule to
[post type] [is equal to] [product] the fields display in the vendor dashboard.

[Sangita Support Squad]

Hello There , We have checked the same flow of adding custom fields in our end as mentioned by you and the fields are coming accordingly on the vendor dashboard. Kindly check the screenshots here https://tinyurl.com/2yjctxfs(acf settings), https://tinyurl.com/25zu4c7s( admin dashboard ), https://tinyurl.com/25l75mtf(vendor dashboard). We are using the Advanced custom field version 6.2.7, MultiVendorX version 4.1.6 and MultiVendorX Pro version 1.3.1 on our end.
Now as you are facing an issue on your end, kindly check what changes have you made on your end recently after which you have started facing this issue and let us know about the same.

[webmaster]

Screen shots missing

[Sangita Support Squad]

Hi there, Check the screenshots below
ACF Settings (https://www.awesomescreenshot.com/image/46786661?key=fc6bf94476879033ddaf4bce019c38f5)
Admin dashboard (https://www.awesomescreenshot.com/image/46786687?key=64752df6cf80510abf31315fa0170995)
vendor dashboard (https://www.awesomescreenshot.com/image/46786712?key=d5b86708f72b87b196983759180928d0)

[webmaster]

I will check further on my side, there has been no changes on this site for over a week apart from product been loading.

[Sangita Support Squad]

@webmaster, Sure. Kindly check again on your end carefully and let us know if you need any further assistance from our end.

[webmaster]

Went through it carefully as requested and the only thing that has updated is the Multivendorx free plugin.

Gone through Custom Field done through ACF and im able to display it anywhere except where it is needed on the vendor dashboard.

[Sangita Support Squad]

Hello @webmaster, Kindly share a video showing the settings of the Custom field from the admin end, how the fields are appearing on the admin end and you want them to be in your vendor dashboard.
So that we can check how this configuration works on our end. After that we will be able to help you accordingly.

[webmaster]

Please close Alternative solution found

[Sangita Support Squad]

Sure. Please do create a new support ticket if you need any help or face any issue in future.

[Author]

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