[Flip]

Hey, I bought pro but cant activate it.
Under license it asks me for ID and API Key. Where do I find the API key? In my customer dashboard, I just can access a license key.
When I enter this instead of API key in WordPress, it doesnt work.
Cheers

[Sangita Support Squad]

Hi Philipp,

Thank you for getting in touch.

You can obtain the API key and Product ID by visiting the following link:
https://multivendorx.com/my-account/api-keys/.

Once you have these details, please add them to the License section in your admin dashboard and proceed with activating the license.

If you need any further assistance from our end, please don’t hesitate to let us know. We’ll be happy to help.

[Flip]

Hey Sangita,
thanks. I see, the label in your backend is wrong. It says Product license key instead of the API key, what was requested by the plugin itself.
Might worth a change. =)
Cheers
Philipp

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[Flip]

btw. you might wonder why the number of users for the new beta are not as expected. This might be related to the 500 what you get if you hit any link on the web. No matter if its your page header or the post on wordpress.com 😉

[Sangita Support Squad]

Hi Philipp,

We are happy to assist you with the license activation. Regarding the text change, I will convey this to our team, and they will look into it accordingly.

Thank you as well for informing us about the 500 error on the beta demo. Our team is currently investigating this, and we’ll resolve it at the earliest. We’ll keep you updated once it’s fixed.

In the meantime, if you need any further assistance from our end, please feel free to let us know. We’re always here to help.

[Sangita Support Squad]

Hi again Philipp,

We’ve resolved the issue with the beta demo, and you can now explore it using the links below:

Admin Dashboard: https://multivendordemo.com/multivendorx/wp-admin.

Store Dashboard: https://multivendordemo.com/multivendorx/dashboard.

If you need any further assistance from our end, please feel free to let us know. We’ll be happy to help.

[Author]

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