[kuei.liying]

Dear Support Team,
1.I need to add a variable product,
but it’s only “Simple product” available in the Vendor Dashboard. Please see the attachment.
How can I add a variable product (and the other types of products).

2.For adding a Virtual and Downloadable product, where I can upload the file?

3.Can I add a new product in WooCommerce instead of doing it in the MultiVendorX dashboard?
If yes, how to do it?

Many thanks!

[Sangita Support Squad]

@kuei.liying Our replies are inline with your queries –
1.I need to add a variable product,
but it’s only “Simple product” available in the Vendor Dashboard. Please see the attachment
How can I add a variable product (and the other types of products).
>>To let vendors add variable and other types of products you will need to have MultiVendorX Pro https://multivendorx.com/pricing/ installed and activated on your site.
After activating MultiVendorX Pro on your site you need to enable different product types under Marketplace types in the Module submenu of MultiVendorX https://prnt.sc/sLXdr5Hw7oVO.
You can refer to the doc for the detailed configuration https://multivendorx.com/docs/knowledgebase/variable-product/
2.For adding a Virtual and Downloadable product, where I can upload the file?
>>Once you tick the downloadable checkbox https://prnt.sc/IkDIaNKahOLs you will get option under the General tab to add downloadable files https://prnt.sc/AxWRDhR9DDdN.
3.Can I add a new product in WooCommerce instead of doing it in the MultiVendorX dashboard?
If yes, how to do it?
>>Yes, Admin can add products from their end and assign that product to a particular vendor. Kindly follow the doc for detailed information https://multivendorx.com/docs/knowledgebase/product-management-capability/#assign-products-to-vendors

[kuei.liying]

Thanks for the reply.
Please see the the question inline with:
>>Once you tick the downloadable checkbox https://prnt.sc/IkDIaNKahOLs you will get option under the General tab to add downloadable files https://prnt.sc/AxWRDhR9DDdN.

Q: After ticking the downloadable checkbox, I don’t see the General tab showing up. Screenshot as attached.
Is there any settings I should do for having it?
Many thanks!

[kuei.liying]

Thanks for the reply.
For Q2:
After ticking the downloadable checkbox, I don’t see the General tab showing up. Screenshot as attached.
Is there any settings I should do for having it?
Many thanks!

[Sangita Support Squad]

Not to worry. You just need to go to the admin dashboard >> MultiVendorX >> Settings >> Products, from here you need to tick the required product fields https://prnt.sc/R9h6zrbFNy3T.

[Sangita Support Squad]

Its been ling and we have not heard back from you. We presume your query is solved now. We are closing this thread. If you need help or face issue in future please open a new support thread.

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