[Dominic Wickramatunge]

Hi,

I have called the short code [wcmp_vendor_plan] in a page however, the above message is displayed when I try to view the page with the member plans. I have already created the plans but it is not displaying for some reason.

Message displayed: “Admin needs to add a plan, in order to let vendor register in the site”

Please advise on how to fix this.
Thanks
Dominic

[MVX Support Ninja]

hello thank you for getting in touch with us , i presume that you were not able to add the plan properly . as you can see that this is working fine from our end .
https://www.loom.com/share/e4ae76ec2d6d4488a6c7065cb6283d3a
Not to worry , i am sharing the documentation with you for your better understandings
https://multivendorx.com/knowledgebase/wcmp-vendor-membership/

[Dominic Wickramatunge]

This reply has been marked as private.

[MVX Support Ninja]

hi as this is working on our end hence we need access to check this on your end.In order to inspect the issue, can you please create a staging site. Do share the ftp access as well . While sharing the access don’t forget to mark the response as private.

[Dominic Wickramatunge]

This reply has been marked as private.

[WCMp Admin]

This reply has been marked as private.

[Dominic Wickramatunge]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[Dominic Wickramatunge]

Hi,

I have disabled all the plugins except your ones and wordpress hosting plugins.

While disabling the plugins, I encountered an issue where I was locked out of admin. I received an email from wordpress indicating that one of your plugins had caused an error. Please see error below.\

This was the message…

———————————————-
Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, WCMp Vendor Vacation.

———————————————————————————-

Error Details
=============
An error of type E_ERROR was caused in line 7 of the file /srv/htdocs/wp-content/plugins/wcmp-vendor_vacation/classes/widgets/class-wcmp-widget-vendor-vacation-store-timings.php. Error message: Uncaught Error: Class ‘WC_Widget’ not found in /srv/htdocs/wp-content/plugins/wcmp-vendor_vacation/classes/widgets/class-wcmp-widget-vendor-vacation-store-timings.php:7
Stack trace:
#0 /srv/htdocs/wp-content/plugins/wcmp-vendor_vacation/classes/class-wcmp-vendor-vacation-widget-init.php(20): require_once()
#1 /wordpress/core/5.7.2/wp-includes/class-wp-hook.php(292): WCMp_Vendor_Vacation_Widget_Init->vendor_vacation_widgets(”)
#2 /wordpress/core/5.7.2/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array)
#3 /wordpress/core/5.7.2/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#4 /wordpress/core/5.7.2/wp-includes/widgets.php(1799): do_action(‘widgets_init’)
#5 /wordpress/core/5.7.2/wp-includes/class-wp-hook.php(292): wp_widgets_init(”)
#6 /wordpress/core/5.7.2/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array)
#7 /wordpress/core/5.7.2/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#8 /wordpress/core/5.7.2/wp-settings.php(560): do_action(‘init’)
#9 /srv/htdocs/wp-config.php(73): require_once(‘/wordpress/core…’)
#10 /wordpress/core/5.7.2/wp-load.php(42): require_once(‘/srv/htdocs/wp-…’)
#11 /wordpress/core/5.7.2/wp-admin/admin.php(34): require_once(‘/wordpress/core…’)
#12 /wordpress/core/5.7.2/wp-admin/plugins.php(10): require_once(‘/wordpress/core…’)
#13 {main}
thrown

PLEASE HELP RESOLVE THE CONFLICT.

[NerdySupportExpert Moumita]

Hi @Dominic Wickramatunge, our team will add the fix in your site by tommorow.

[NerdySupportExpert Moumita]

Also, the temporary admin access is not working, can you please check

[MVX Support Ninja]

We haven’t heard back from you for a while. We hope this issue is fixed, so we are closing this now.
If you need any further help, please do open another thread.

[Author]

Posts