[barbarab123]

Hi,
for some reason our API Key Status is shown as “deactivated”. Why?
Regards

[NerdySupportExpert Moumita]

Hi @barbarab123, sorry to hear that you faced this issue.

Kindly deactivate the plugin and activate this again. After that add the keys again.

[barbarab123]

I tried it, it is not working.

[NerdySupportExpert Moumita]

@barbarab123, in that case, can you please share temporary admin access so we can check.
While sharing the access, don’t forget to mark the response as private.

[barbarab123]

This reply has been marked as private.

[NerdySupportExpert Moumita]

@barbarab123,you haven’t installed WooCommerce Catalog Enquiry Pro, can we add that in your site?

[MVX Support Ninja]

Hi, we haven’t heard back from you for a while. We presume this issue has been fixed.

Please open another thread if you need any further help

[Author]

Posts