[redilson]

Hi WCMP team,

I upgraded to 3.5.16. I have auto disbursement set for hourly and it’s always worked fine. I noticed that it’s no longer working for me in this version. If I run the Cron job manually (masspay_cron_start), it still doesn’t pay out.

If I manually pay the commission in the Commissions view, it pays out so there’s not an issue with the PayPal/Stripe connections.

Can you please test to see if you can replicate and help be debug this? Thank you.

[redilson]

I also looked under logs in the WCMP plugin folder and nothing is in there, just FYI.

[Raju The Cool Guy]

Hi,
We have checked this on our end. There is no such issue. Cron job working from your server-side. Maybe you have changed any settings in your server. Or you may have restricted some order status to pay commission by added code ( or any code added in your child theme ).
For debugging this issue please add this below code in your currently active theme functions.php file

add_action( 'init', function() {
    global $WCMp;
    $WCMp->cron_job->do_mass_payment();
} );

Copy

Then go to the WordPress admin backend commission section. Then refresh the pages ( deactivate any cache plugin if active ). If commission paid that time, then you have a cron issue ( which is related to your server ).
If commission not paid after refresh then, you may have added any code to restrict order status to the paid commission.

[redilson]

Thanks for testing Raju. Since you can’t re-create, perhaps it was a hiccup with my server. I’ll do some further digging on my end. Thank you! You can close this ticket.

[MVX Support Ninja]

Thank you, based on your confirmation we are marking this thread closed.

[Author]

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