[Anonymous]

Hi
When you try to buy a product you are taken to the checkout page but you are notified that your cart is empty. This problem is only happening when you are not logged in, when you are logged in the checkout page shows the product in the cart. Can you help me?
Thanks.

[MVX Support Ninja]

Hi @queiroz.lorena, sorry to hear that you faced some issues.

It seems like there is some error in your site caused due to plugin/theme conflict, which is causing this display issue. Can you please check the console of the browser. You may find steps on how to do that in step #3 of the article on JavaScript debugging (https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis).

Alternatively , Disable all the plugin except WooCommerce and WC Marketplace for testing purposes and check again. If the issue still exists, please switch to some default theme like Twenty Sixteen and check again.

Let us know the result so we can help you out further.

[MVX Support Ninja]

Hi, we haven’t heard back from you for a while. We presume this issue has been fixed.

Please open another thread if you need any further help

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