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Bug seller without products review

WCMp Core

Resolved
Viewing 24 reply threads
  • Author
    Posts
    • October 8, 2021 at 5:04 PM #128812
      MaxenceTP
      Participant

      Hello,

      On the seller’s page, if he doesn’t have any product, he is displayed all the reviews of the site (all the products and all the sellers) on his profile. But he has never had a review and he has not yet created a product.

      Am I the only one to have this bug?

    • October 8, 2021 at 5:45 PM #128815
      MVX Support Ninja
      Keymaster

      Hi,
      Kindly note that in the review settings in admin dashboard you might have enabled “Buyers can rate and review vendor” for which vendors do not need to have products on their store.
      Any customer will be able to give review and ratings to your vendor.
      Kindly refer to the link below: https://prnt.sc/1vapaou

    • October 8, 2021 at 7:37 PM #128824
      MaxenceTP
      Participant

      Yes I understand, I did check that box. And I also checked “Review only store users?” and “Product review sync?”.

      But I just added this seller and he can’t have had 235 reviews in one minute, that’s the total number of reviews on the site so I think there’s a bug at this level

    • October 9, 2021 at 2:26 PM #128862
      MVX Support Ninja
      Keymaster

      Hi,
      We tried to recreate this on our end but didn’t face any such issues. Kindly refer to the link:https://www.loom.com/share/dfda3cbbcd5c4576a9339514f73c7338
      Kindly note that the issue you are facing might be due to any of your custom code.
      Just to be for sure kindly check by disabling all other plugin except for Woocommerce, WCMp and WCMp add-ons.
      Do keep us posted.

    • October 9, 2021 at 2:44 PM #128865
      MaxenceTP
      Participant

      So I tested in more detail, if I check only :
      – Enable Vendor Review
      – Review only store users
      Everything works without a hitch.

      However, if in addition to these two settings, I add “Product review sync” it creates several bugs:
      – Vendors who don’t have products, have all the reviews of the site
      – Sellers who have products have all the reviews of their products in the store but the total of the stars is miscalculated. Here the result should be > 4.5 stars

    • October 9, 2021 at 2:51 PM #128869
      MaxenceTP
      Participant
      This reply has been marked as private.
    • October 9, 2021 at 8:18 PM #128892
      MVX Support Ninja
      Keymaster
      This reply has been marked as private.
    • October 9, 2021 at 8:36 PM #128894
      MaxenceTP
      Participant

      Okay 🙂
      Keep me informed

    • October 11, 2021 at 9:46 AM #128868
      MaxenceTP
      Participant
      This reply has been marked as private.
    • October 11, 2021 at 3:01 PM #128927
      MVX Support Ninja
      Keymaster
      This reply has been marked as private.
    • October 11, 2021 at 5:22 PM #128942
      MaxenceTP
      Participant
      This reply has been marked as private.
    • October 13, 2021 at 8:52 PM #129020
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • October 14, 2021 at 1:39 AM #129042
      MaxenceTP
      Participant

      Ok I’m waiting for your answer 🙂

    • October 19, 2021 at 5:57 PM #129246
      Raju The Cool Guy
      Keymaster

      Hi,
      We have recreated this issue on your site and in our end also. We have added a pull request to your GitHub. Here is the updated pull https://github.com/wcmarketplace/dc-woocommerce-multi-vendor/pull/970.
      We have also added this pull to your site. Now all working.
      Please check and let us know
      Thanks

    • October 19, 2021 at 8:49 PM #129254
      MaxenceTP
      Participant

      Right thank you. Can you release the plugin update that I can update it on my live website ?

    • October 20, 2021 at 9:46 AM #129270
      NerdySupportExpert Moumita
      Keymaster

      @MaxenceTP, it will be difficult to release an update of a plugin for a single fix.

      We will soon start working on the next update. We do have plan to release the update by next week.

    • October 20, 2021 at 5:57 PM #129290
      MaxenceTP
      Participant

      Okay, keep me informed

    • October 22, 2021 at 5:47 PM #129403
      NerdySupportExpert Moumita
      Keymaster

      Sure will do @MaxenceTP

    • October 30, 2021 at 1:41 AM #129870
      MaxenceTP
      Participant

      Hello! Is the update now released ?

    • October 30, 2021 at 12:30 PM #129884
      MVX Support Ninja
      Keymaster

      will keep you posted as soon as we release the update

    • October 30, 2021 at 3:11 PM #129886
      MaxenceTP
      Participant

      Thank you, I’m waiting for it

    • October 30, 2021 at 5:53 PM #129896
      MVX Support Ninja
      Keymaster

      thank you

    • November 10, 2021 at 10:57 PM #130404
      MaxenceTP
      Participant

      Hey, is this fix included in the latest update ?

    • November 11, 2021 at 4:21 PM #130435
      MVX Support Ninja
      Keymaster

      This has been fixed in our last update.

    • November 11, 2021 at 8:26 PM #130458
      MaxenceTP
      Participant

      Thank you, it’s now working

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