Bugs after the update

MultivendorX

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    • #217577
      l.gan
      Participant

      Bugs after the update
      1. wookomers tabs won’t open.
      2. external interface – the “<” icon appears in the header.

      Custom code is disabled. Plugins are disabled.
      Disabling the multivendor solves the problem.
      Links to video of the bug are further in the letter.

    • #217579

      @l.gan Sorry to hear that you have faced issues on your end. Kindly create a staging site(a replica of your live site) and share the staging site URL, temporary admin and FTP access of your staging site and also share some screenshot or video describing the issues that you are facing n your end.
      So that we can look into those and help you accordingly to solve that.

      While sharing the access don’t forget to mark your reply as private.

    • #217582
      l.gan
      Participant
      This reply has been marked as private.
    • #217589

      @l.gan, sorry to see this issue on your end.

      However we are still not able to recreate this on our end. Can you please for the time being roll back (https://wordpress.org/plugins/wp-rollback/) to the previous version. Then share a staging access (which is a exact replica of your live site), then share the admin, ftp access so we can check.

      Looking for your co-operation regarding the same.

    • #219372

      Hello There, Its been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue on your end in future please do create a new support ticket.

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