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Cache issue

WCMp Catalog Enquiry

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    • #129570
      Tonny Duiveman
      Participant

      I use WC Catalog Enquiry for a long time now on 2 totally different websites. Because of a cache problem i ordered the pro version, but it still does not work. I tried WP fastest cache, Litespeed cache and WP Rocket. When i activate (one of) them in te lowest settings, the enquiry form gets stuck. It freezes when you hit the “Go” button. I also used 5 different themes, but does not work on any of them. My clients are not happy. What can I do to use WC Catalog Enquiry and a cache plugin?

    • #129605

      Hello thank you for getting in touch with us ,
      please do create a staging site, which is an exact replica of the live site. Also please do share the admin and FTP access so we can look into this.
      While sharing the access don’t forget to mark the response as private.
      Also please do create a small video for us to demonstrate how to recreate the issue on your site

    • #132491

      We haven’t heard back from you for a while.
      We hope this issue is fixed.
      We are closing this thread now
      Kindly create one new thread if you face any such issues.

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