[Joanna Maj-Dubińska NIP PL 1132767029]

I can’t remove a seller from the dashboard. The message “remove seller + what to do with their product” appears, but when I click “remove,” nothing happens. What should I do?

[Sangita Support Squad]

Hello,

Thank you for reaching out.

Could you please share a video of the workflow you’re referring to? This will help us better understand your query and assist you more effectively.

[Joanna Maj-Dubińska NIP PL 1132767029]

This reply has been marked as private.

[Sangita Support Squad]

We’re sorry, but the shared file is not accessible. Kindly verify and provide the correct file, or share the appropriate link so we can review the flow you are referring to for better understanding and assist you accordingly.

We look forward to hearing back from you with the necessary details.

[Joanna Maj-Dubińska NIP PL 1132767029]

This reply has been marked as private.

[Sangita Support Squad]

Hi Joanna,

Thank you for sharing the detailed video of the flow.

We’ve checked this on our end and observed that, at the moment, only the “Delete User Permanently” option is functioning as expected, while the other two options are not working correctly.

However, there’s no need to worry – our team is currently working on a revamped version of MultiVendorX. We’re hopeful that by next week, we’ll be able to share an update with MultiVendorX 5.0. With this version, these issues should be resolved and you should no longer face them on your end.

Thank you for your patience and understanding.

[Author]

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