Cant see the review when i click on it

WCMp Core

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    • June 1, 2021 at 4:51 PM #122430
      James
      Participant

      Hello,
      I have a problem when i click on the review after the stars nothing happen.
      There is a screenshot and the live page :
      Best Regards.
      James.

    • June 1, 2021 at 4:52 PM #122431
      James
      Participant
      This reply has been marked as private.
    • June 1, 2021 at 4:54 PM #122434
      James
      Participant

      And when we click on the review under and conditions it bring to a page i duno why is there

    • June 1, 2021 at 7:29 PM #122450
      NerdySupportExpert Moumita
      Keymaster

      James, I am sorry but I am not able to test this as I can’t add any review.
      So, please share access of your staging site and also share one customer account access.
      while sharing the access, don’t forget to mark the response as private.

    • June 17, 2021 at 7:52 PM #123312
      James
      Participant
      This reply has been marked as private.
    • June 18, 2021 at 1:05 PM #123363
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • June 19, 2021 at 2:48 PM #123416
      James
      Participant
      This reply has been marked as private.
    • June 19, 2021 at 10:21 PM #123421
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • June 21, 2021 at 7:29 PM #123464
      MVX Support Ninja
      Keymaster

      hi !! can you please share the name of the vendor from whom the customer has bought the product .

    • June 22, 2021 at 3:01 PM #123516
      James
      Participant
      This reply has been marked as private.
    • June 22, 2021 at 8:28 PM #123546
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • June 24, 2021 at 3:47 PM #123650
      James
      Participant
      This reply has been marked as private.
    • June 26, 2021 at 12:57 PM #123774
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • June 26, 2021 at 5:05 PM #123813
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • June 28, 2021 at 5:57 PM #123907
      James
      Participant
      This reply has been marked as private.
    • June 29, 2021 at 6:48 PM #124001
      MVX Support Ninja
      Keymaster

      Hello James, you have shared the site access. We need ftp access to debug on your site. kindly share your temporary FTP access to your staging site ( not live ) . Our team will help you out.

    • June 30, 2021 at 8:52 PM #124074
      James
      Participant

      Hello,
      Oh yeah bad reading sorry.
      Can you use the plugin you have for this on the stagging site please ? because i have the same ftp for the staging and the live ?
      And i’ll do the modification on the ftp file live when the problem is solve.
      Best Regards.
      James.

    • July 1, 2021 at 11:53 AM #124097
      MVX Support Ninja
      Keymaster

      hi you have not shared any ftp access , unless you share that we cannot debug you site

    • July 2, 2021 at 4:03 PM #124176
      James
      Participant
      This reply has been marked as private.
    • July 2, 2021 at 6:20 PM #124190
      MVX Support Ninja
      Keymaster
      This reply has been marked as private.
    • July 2, 2021 at 10:53 PM #124209
      James
      Participant
      This reply has been marked as private.
    • July 5, 2021 at 8:18 PM #124272
      Raju The Cool Guy
      Keymaster
      This reply has been marked as private.
    • July 5, 2021 at 9:07 PM #124278
      James
      Participant
      This reply has been marked as private.
    • July 6, 2021 at 5:33 PM #124310
      MVX Support Ninja
      Keymaster

      Hi @James , thanks for getting back to us. The only changes we have made is , your permalink was saved as plain and we have made it as post name. ( you can see this screenshot as an example : https://prnt.sc/190aoh2 )

    • July 8, 2021 at 11:08 AM #124443
      James
      Participant
      This reply has been marked as private.
    • July 8, 2021 at 11:08 AM #124444
      James
      Participant
      This reply has been marked as private.
    • July 14, 2021 at 7:35 PM #124844
      Raju The Cool Guy
      Keymaster
      This reply has been marked as private.
    • July 14, 2021 at 9:52 PM #124861
      James
      Participant
      This reply has been marked as private.
    • July 15, 2021 at 7:01 PM #124906
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • July 15, 2021 at 7:01 PM #124908
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • July 20, 2021 at 5:31 PM #125157
      NerdySupportExpert Moumita
      Keymaster
      This reply has been marked as private.
    • July 27, 2021 at 4:13 PM #125519
      James
      Participant
      This reply has been marked as private.
    • July 27, 2021 at 6:58 PM #125531
      MVX Support Ninja
      Keymaster

      Hello , Please do create a staging site and share a temporary admin, ftp access to that site. Our team will check this on your end.
      While sharing the access, don’t forget to mark the response as private.

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