[luanne]

In the vendor dashboard, after setting the attributes and values in the attributes tab, in the variations tab I get this error: “Before you can add a variation you need to add some variation attributes on the Attributes tab”.

[NerdySupportExpert Moumita]

luanne, as you can see there is no such error on your end https://watch.screencastify.com/v/U3GRAd99pNhOLs7oFhTz

Can you please share a video of the issue so we can assist you accordingly.

[luanne]

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[NerdySupportExpert Moumita]

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[luanne]

Hi Moumita,
I tried all those things and the problem persists.

[NerdySupportExpert Moumita]

@luanne, in that case, create a staging site and share the admin, ftp access, so we can check.
While sharing the access, don’t forget to mark the response as private.

[luanne]

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[Anonymous]

Very good

[NerdySupportExpert Moumita]

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[luanne]

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[NerdySupportExpert Moumita]

@luanne, thanks we are able to login.

The team will debug this issue, kindly provide them some time.

[NerdySupportExpert Moumita]

Our team has asked you to contact your server admin and tell them to clear the cache.
Once that is done, please check the add variation again.

let us know if this works.

[luanne]

Yes, it works now! Thank you!

[luanne]

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[luanne]

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[NerdySupportExpert Moumita]

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