[print88]

Previously I had a ticket with regards to setting CASH commission as ZERO which was solved:
https://multivendorx.com/support-forum/topic/prevent-creation-of-commission-on-cheque-payments/

However, Dec 22, 2023 onwards, the commission for CASH is paid and commission for CREDIT CREDIT is ZERO.

Please assist. What went wrong?

[Sangita Support Squad]

@print88 Sorry to hear that you have faced an issue on your end.
Kindly share the code that you have added on your end for this modification. It seems there might be some issue in the code that is why it is not working on your end accordingly.
Once you share the code our team will check that and will be able to help you further.

[print88]

Codes haven’t changed for the last 6 months.
This is the snippet I am using

add_action( ‘mvx_commission_after_save_commission_total’, ‘zero_commission’ );
function zero_commission( $commission_id ) {
$order_id = get_post_meta( $commission_id, ‘_commission_order_id’, true );
$payment = get_post_meta( $order_id, ‘_payment_method’, true );
if( $payment == ‘cheque’ ) {
$order = wc_get_order($order_id);
update_post_meta( $commission_id, ‘_commission_amount’, $order->get_subtotal() );
update_post_meta( $commission_id, ‘_commission_total’, 0 );
}
}

// paid commission automaticly for cod payment
add_action( ‘after_wcmp_calculate_commission’, function( $commission_id, $vendor_order_id )
{
$payemnt_method = get_post_meta( $vendor_order_id , ‘_payment_method’ , true ); if( $payemnt_method == ‘cheque’ ) {
update_post_meta( $commission_id , ‘_paid_status’ , ‘paid’ );
}
},10,2);

[Zia Rahim]

You have a spelling mistake for the payment method. It is spelt “payemnt_method”. Its also good practice to use straight single quotes rather than curly quotes.

[print88]

This is the exact coding sent to me by your IT team.
Also the coding had been working for the past 6 months and suddenly have problem on the 22nd of December.

I have corrected the typo and will report again when problem persist.

[print88]

Credit card commission are paid as instructed but CASH commission calculated as zero but on the commission page, it is show as PAID.
It is confusing.

[Sangita Support Squad]

@print88 Thank you for providing us with the code. Upon reviewing it, it appears that the functionality of setting the vendor commission to zero is specifically associated with payments made via cheque. This does not affect COD or any other payment methods.
Please proceed to remove or comment out the relevant custom code on your end and observe the commission creation flow for each payment mode. Keep us updated on your progress so that we can provide further assistance as needed.

[print88]

I used Cheque as cash payment instead.
How to show the commission as zero?

Attachments:

1. 

   Screenshot-2024-01-03-at-16-05-56-WooCommerce-settings-‹-Diamond-Sushi-Bryne-Drive-—-WordPress.png
   

[Sangita Support Squad]

@print88 Kindly create a staging site where the code is added and your issue is replicated and then share the site url, temporary admin and ftp access with us so that we can check.

While sharing the access don’t forget to mark your reply as private.

[print88]

This reply has been marked as private.

[Sangita Support Squad]

Hello @print88, Since you’ve provided access to your live site, could you also share test vendor and customer account details with us? This will enable us to examine the commission creation flow on your end.

[print88]

Vendor Login
diamond516
(19805637Cc)

Please note that any order made a physical printout invoice will be printed at my client’s physical store.
Please put in the NOTES “TEST ORDER” and cancel/delete the order afterwards.

[Sangita Support Squad]

@print88 Thanks for sharing the access with us.
However, in accordance with our support policy outlined at https://multivendorx.com/how-to-get-support/, we are unable to test the issue on your live site. Since creating a staging site is not feasible for you, we kindly request that you take a backup of your live site. Please inform us once the backup is complete, and also provide FTP access to your site so that we can proceed accordingly.

[print88]

This reply has been marked as private.

[Sangita Support Squad]

@print88 We are not able to place order o your end as it shows this https://prnt.sc/3ZZBz_Wgf2-g. We are open for 2 more hours so if possible please let us know how we can place an order and check the issue on your end.

[print88]

You can turn off the store hours at WooCommerce => Store Hours.
Please turn it back on after your inspection.

[Sangita Support Squad]

Thanks for the update. We checked your site but there is no code added in the functions.php file of your current active theme (http://tinyurl.com/ypucof25). Can you please let us know where have you added the code on your end.

[print88]

This reply has been marked as private.

[Sangita Support Squad]

@print88 We are unable to access the link you provided for accessing the code snippet. We are getting this while trying to access the shared url: http://tinyurl.com/yvq947aq.

[print88]

This reply has been marked as private.

[Sangita Support Squad]

Hi @print88, We are still not able to access the page of code snippets on your end. We are getting this http://tinyurl.com/ytjmoqz7 while accessing the url.

[print88]

please use this link

https://dinein.club/print88

[Sangita Support Squad]

@print88 Check the below code for vendor commission to become zero for cash on delivery payment method-

add_action( 'mvx_commission_after_save_commission_total', 'zero_commission' );
function zero_commission( $commission_id ) {
    $order_id = get_post_meta( $commission_id, '_commission_order_id', true );
    $order = wc_get_order($order_id);
    $payment = $order->get_meta( '_payment_method', true );
    if( $payment == 'cod' ) {
        update_post_meta( $commission_id, '_commission_amount', 0 );
        update_post_meta( $commission_id, '_commission_total', 0 );
    }
}

Copy

You can add the modification in this code according to your requirement. Let us know if you need any further assistance from our end.

[Sangita Support Squad]

It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create a new support ticket.

[Author]

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