[frederickabdelmassih]

Hello, The client phone number is not showing on the vendor dashboard although the section is present when filling an order and the number is visible in the email notifications
Hope you can assist

[NerdySupportExpert Moumita]

Hi, thanks for getting in touch with us.

Can you please check one thing, whether the admin is able to view the phone number too??

[frederickabdelmassih]

where should i check

[NerdySupportExpert Moumita]

@frederickabdelmassih, goto WooCommerce >> Orders, there you can check the order : https://prnt.sc/129bqon

[frederickabdelmassih]

Hello, yes i can see it from there. However from the vendor dashboard no

[NerdySupportExpert Moumita]

@frederickabdelmassih, can you please share a temporary admin, ftp access of your staging site so we can check.

While sharing the access, don’t forget to mark the response as private.

[frederickabdelmassih]

This reply has been marked as private.

[frederickabdelmassih]

This reply has been marked as private.

[NerdySupportExpert Moumita]

This reply has been marked as private.

[MVX Support Ninja]

Hi, we haven’t heard back from you for a while. We presume this issue has been fixed.

Please open another thread if you need any further help

[Author]

Posts