MultivendorX Pro
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AuthorPosts
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May 26, 2023 at 3:52 PM #192488kevajoParticipant
hello
when we try to visit the sellers’ shop, it does not display the products, otherwise we are only stuck in the header and on a single line of products.
The commission field does not appear when choosing the percentage, we are unable to put the percentage of the commission
Please help see private
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May 27, 2023 at 2:48 PM #192509Sangita Support SquadKeymaster
@kevajo Sorry to hear that . There might be some theme /plugin conflict on your end . Just to be sure, kindly deactivate plugins other than WooCommerce and MultiVendorX also switch to some default theme like twenty twenty three and check.
If the issue still persists please create a staging site and share the site url , temporary admin , FTP access with us . While sharing the access details don’t forget to mark your reply as private . -
May 29, 2023 at 10:58 AM #192489kevajoParticipantThis reply has been marked as private.
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May 29, 2023 at 10:58 AM #192490kevajoParticipantThis reply has been marked as private.
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May 29, 2023 at 10:58 AM #192491kevajoParticipantThis reply has been marked as private.
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May 30, 2023 at 2:14 PM #192638kevajoParticipantThis reply has been marked as private.
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May 30, 2023 at 7:25 PM #192642Sangita Support SquadKeymaster
>Hello @kevajo
We have disabled plugins except WooCoomerce , MultiVendorX , MultiVendorX Pro on your end and there is no issue with putting the commission amount . Kindly check the video https://watch.screencastify.com/v/WgbjeGX5HmlJ9dgHl9cAThe issue with the vendor store is coming because of conflict with the theme . When we add custom code to dequeue the style, the page scroll is working but the page style is broken.
check image – https://prnt.sc/46tUryxHL5Uy.add_action('wp_enqueue_scripts', 'my_remove_scripts', 9999999999999999999999 ); function my_remove_scripts(){ if( mvx_is_store_page() ){ //style wp_dequeue_style( 'woodmart-style' ); wp_deregister_style( 'woodmart-style' ); } }
CopyOur team needs to check the issue for shop page breaking . You can keep track of the issue from https://github.com/multivendorx/MultiVendorX/issues/396
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May 30, 2023 at 7:41 PM #192645kevajoParticipantThis reply has been marked as private.
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May 30, 2023 at 7:47 PM #192646kevajoParticipantThis reply has been marked as private.
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May 31, 2023 at 6:13 PM #192676NerdySupportExpert MoumitaKeymaster
@kevajo, we are not able to download the theme file from your site.
Can you please share the theme file over drive so we can check?Also, may I know when did you start facing this issue?
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May 31, 2023 at 6:24 PM #192678kevajoParticipantThis reply has been marked as private.
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May 31, 2023 at 8:20 PM #192690kevajoParticipantThis reply has been marked as private.
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May 31, 2023 at 8:23 PM #192691kevajoParticipantThis reply has been marked as private.
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June 1, 2023 at 8:40 PM #192728NerdySupportExpert MoumitaKeymaster
Kevajo, we have added the fix in your staging site.
You can also get the fix from here : https://github.com/Biplab-Samanta/MultiVendorX/archive/refs/heads/main.zipYou may share your live site’s FTP access and site URL so we can add the same there.
Make sure to keep a backup. -
June 1, 2023 at 8:42 PM #192730kevajoParticipantThis reply has been marked as private.
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June 1, 2023 at 8:48 PM #192731kevajoParticipantThis reply has been marked as private.
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June 1, 2023 at 8:59 PM #192732kevajoParticipantThis reply has been marked as private.
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June 2, 2023 at 3:00 AM #192736kevajoParticipantThis reply has been marked as private.
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June 2, 2023 at 2:50 PM #192765Sangita Support SquadKeymaster
We have checked some of your vendor store pages on your staging site.We did not find any issue in the vendor store page. Kindly check the video https://watch.screencastify.com/v/IkP2p23onV9yzKKOxdSj .
Also the issue with the commission is caused by some other plugin. We have checked this by disabling plugins on your staging site and there was no issue while putting in the commission amount. Kindly activate the plugins one at a time and identify the culprit to resolve the issue.
On your staging site, we added product-wise commission as 50% and global commission as 30%. And placed an order of 5000 CFA and the commission is getting calculated based on the product-wise commission set. Kindly check the video https://watch.screencastify.com/v/DyYL7j3oSPjWUXWxLhuY
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June 2, 2023 at 2:57 PM #192768kevajoParticipantThis reply has been marked as private.
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June 2, 2023 at 3:02 PM #192769Sangita Support SquadKeymaster
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June 2, 2023 at 3:51 PM #192770kevajoParticipantThis reply has been marked as private.
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June 2, 2023 at 9:47 PM #192799NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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June 6, 2023 at 4:49 PM #192930kevajoParticipantThis reply has been marked as private.
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June 6, 2023 at 5:09 PM #192931kevajoParticipantThis reply has been marked as private.
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June 6, 2023 at 5:25 PM #192933kevajoParticipantThis reply has been marked as private.
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June 6, 2023 at 10:10 PM #192949NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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June 6, 2023 at 10:11 PM #192951kevajoParticipantThis reply has been marked as private.
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June 12, 2023 at 4:57 PM #193226kevajoParticipantThis reply has been marked as private.
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June 21, 2023 at 9:17 PM #193684kevajoParticipantThis reply has been marked as private.
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June 29, 2023 at 6:41 PM #193909kevajoParticipant
Good morning
For more than 1 month I still have not had an answer on my porbleme.
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