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Conflict with commision payout currency currency plugin

MultivendorX Pro

Resolved
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    • #196969
      Zia Rahim
      Participant

      We are using the a currency switcher on our website. However transactions made in USA dollars are coming into the commissions in USA dollars but when they are paid out using Paypal Payout then it pays it in Pounds sterling but in the equivalent amount rather than converting it.

      An example

      1. Customer from USA buys product.
      2. Commission for that product is in USA dollars.
      3. Commission is $10
      4. On commission payout that $10 is paid out as £10.

      The plugin we are using is:
      https://woocommerce.com/products/currency-switcher-for-woocommerce/

    • #197007

      @Zia Rahim Sorry to hear that you are facing an issue on your end.
      MultiVendorX only verifies the currency set in WooCommerce and uses it accordingly.
      As evident from the issue you mentioned, the currency switcher plugin you are using is not currently compatible with MultiVendorX. To address this, you may contact the Currency Switcher plugin team and request that they make their plugin compatible with MultiVendorX. If they require any assistance from our end during this process, we will be more than willing to support them.
      In the meantime, if you require urgent compatibility between both plugins, you can consider hiring our custom development team (https://multivendorx.com/custom-development/) to assist you in aligning the plugins according to your needs.

    • #197237
      Zia Rahim
      Participant

      Hi Sangita, I have figured out what was causing the issue.

      I went through your code and saw that the commission was taken from the order.

      I did some debugging and wrote some code so its resolved now.

      You can close this ticket.

    • #197242

      Glad to hear that. If you face any issue or need help in future please create a new support thread.

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