[l.gan]

Hello,
thanks for your plugin. But unfortunately I encountered a conflict when I use your plugin along with two others. I recorded the video and can also provide you with access to the test site.

When three plugins are enabled at once:
MultiVendorX
Permalink Manager for WooCommerce (https://wordpress.org/plugins/permalink-manager-for-woocommerce/)
Performance Lab(https://wordpress.org/plugins/performance-lab/)
The ability to add a new product and follow navigation links in the dashboard disappears.

One at a time
MultiVendorX and Permalink Manager for WooCommerce – no conflicts.
MultiVendorX and Performance Lab – no conflicts.
All three together are a conflict.

Please watch the video.

https://drive.google.com/file/d/1SP9bwoP2OxcS8akT48-m0Ag_GdpEVO0N/view?usp=sharing

Attachments:

1. 

   2023-11-04-211137.jpg
   

[Sangita Support Squad]

@l.gan Sorry to hear that you are facing an issue on your end.

Kindly create a staging site that should be an exact replica of your live site and share the staging site url, temporary admin and ftp access with us.

Also while sharing the access don’t forget to mark your reply as private.

[l.gan]

This reply has been marked as private.

[l.gan]

Explanation: If the user is on the dashboard/edit-product/ link, then it is impossible to get from there to the sections: (they are not clickable) Store Settings, Product Manager, Coupons, Stats / Reports

[Sangita Support Squad]

This reply has been marked as private.

[promita]

Hi @l.gan, We’ve thoroughly debugged the code and identified an issue. Our plugin puts the product on Auto Draft to prevent any accidental deletions when vendors forget to save the product. However, we’ve noticed a problem when running the query to put the product on Draft. Two other plugins are running their queries using the same hook, leading to memory exhaustion errors.

Here’s the code snippet for creating the product draft on our end:

private function create_product_draft( $post_type ) {
    $user = wp_get_current_user();
    $vendor = get_mvx_vendor( $user->ID );
    if ( $vendor && $vendor->id ) {
        $post_id = wp_insert_post( array( 'post_title' => __( 'Auto Draft', 'multivendorx' ), 'post_type' => $post_type, 'post_status' => 'auto-draft' ) );
        return get_post( $post_id );
    }
    return false;
}

Copy

You can find the reference in our GitHub repository here: https://github.com/multivendorx/MultiVendorX/blob/main/classes/products/class-mvx-products-edit-product.php

We kindly request that you contact the author of the conflicting plugin and inquire if they can investigate this issue to find a resolution. Thank you for your understanding.

[l.gan]

Hello, thanks for your response. I created a topic in support of the Performance plugin, but received a response that they do not use the hook you are referring to.

Please could you check this

Thanks for reaching out @loralora. I didn’t see any mention of the hook specifically used in the code you shard above, which was referenced in the support thread with MultiVendorX. Can you share an example of this and I’ll check this with the team?

Note also that what you’re encountering seems to be a server constraint, which I suspect may also occur without the Performance Lab plugin active. The plugin doesn’t utilize the wp_get_current_user function other than running a Health Check request.

You may also wish to share your Site Health information here if you wish to share your server settings.

https://wordpress.org/support/topic/conflict-with-other-plugins-out-of-memory-due-to-product-draft/#post-17181970

[l.gan]

Thank you for your quick response and finding the problem,
I created 2 topics in plugin support. with which the problem arises, and shared a link to that topic.

I hope everything works out.
Tell me, I still don’t understand, do all 3 plugins create a conflict among themselves? those. should any of the 2 plugins make changes? Or is only 1 enough?

https://wordpress.org/support/topic/conflict-with-other-plugins-out-of-memory-due-to-product-draft/
https://wordpress.org/support/topic/plugin-multivendor-x-is-a-problem/#post-17181015

[NerdySupportExpert Moumita]

This reply has been marked as private.

[l.gan]

Yes, everything is fine, thank you.

Please tell me, will I need to add some code to the PHP function, or will you add it in a future update?

[Sangita Support Squad]

Glad to hear that your issue is fixed. Also not to worry, we will add the fix in our next update.

[Sangita Support Squad]

We have released an update with the fix. Kindly update the plugin to its latest version and check.

[l.gan]

Yes everything is fine, thank you very much for your help

[Sangita Support Squad]

Thanks for the update @l.gan
We are closing this thread.

[Author]

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