[LM]

Hello,
I am trying the coupons for my site but I cannot understand how the “Vendors commission will be calculated AFTER deducting the discount, otherwise, the site owner will bear the cost of the coupon.” on admin mode works.
If it is checked it measures the commission on the remaining price after the coupon discount, but it is unchecked there is no commission for the admin part!
Is it possible to measure the commission of the vendor without taking into account the discount of the coupon?
Thank you

[NerdySupportExpert Moumita]

Hi LM, thanks for getting in touch with us.

By enabling “Share Coupon Discount” option you can choose to share the coupon cost with your vendor. In case you leave the option unmarked, the cost of the coupon would be borne by you. Let us take Product X as an example, the price of product x is $100 once you enable this option and set the coupon price at 20% discount the following calculation takes place:

Product X = $100, Discount = 20%,Vendor Commission = 80%
The customer would pay [100- (20%)], which is $80
The vendor will get 80% off $80, which is $64
The admin shall get the rest $16

In case you leave the option disabled :

Product X = $100, Discount = 10%,Vendor Commission = 80%
The customer would pay [100- (10%)], which is $90
The vendor would then receive 80% of the original price, which is $80
The admin gets $20-$10, which is $10

[LM]

Hello,
I run your scenarios and indeed they worked just fine.
Then I realised where I did have my issue!
I am facing my problems when I choose to disable the option of “Share Coupon Discount” and set a fixed price for the cart/product for the coupon.
More specifically,
The first scenario that I run was:

Product X = 100 euro, Discount = 80 euro,Vendor Commission = 85%
The customer would pay [100-80], which is 20 euro
The vendor would then receive 85% of the original price, which is 85 euro
Only the admin should have the loss!

The second scenario that I run was:

Product X = 100 euro, Discount = 100 euro,Vendor Commission = 85%
The customer would pay [100-100], which is 0 euro
The vendor would then receive 85% of the original price, which is 85 euro
Only the admin should have the loss!

The third scenario that I run was with fixed product discount(not cart discount this time):

Product X = 100 euro, Discount = 100 euro,Vendor Commission = 85%
The customer would pay [100-100], which is 0 euro
The vendor would then receive 85% of the original price, which is 85 euro
Only the admin should have the loss!

Let me know how should I proceed with these scenarios!!
Thank you in advance

[NerdySupportExpert Moumita]

LM< by default we don't pay the vendor more than the customer has paid. Becasue it means admin will end up losing huge money. But if you want to provide this option then add this code in the function.php of the theme :

add_filter('wcmp_admin_pay_commission_more_than_order_amount', '__return_false');

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[LM]

Great! This is exactly what I wanted!
This is only for this scenario, right?
Everything else is working just as before right?

[NerdySupportExpert Moumita]

Yes, this is only for that scenario.

[LM]

Great thank you!
You can close this ticket.

[Author]

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