Critical errors in vendor dashboard

Theme and Plugin Support

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    • #146063
      Klaus Thomas Russ
      Participant

      Dear all,

      an error message appears in the seller dashboard if, for example, a seller wants to mark an order as shipped. After entering the tracking url/number a critical error appears. What can be the reason?

      Besides that, if I want to update the MultivendorX Pro version, this message appears: Aktualisierung fehlgeschlagen: Download fehlgeschlagen. cURL error 18: transfer closed with 25246572 bytes remaining to read

      Thanks for your support!

    • #146070

      @Klaus Thomas Russ, not to worry.

      Please do create a temporary admin, FTP access so we can check.
      While sharing the access don’t forget to mark the response as private.

    • #146072
      Klaus Thomas Russ
      Participant
      This reply has been marked as private.
    • #146073
      Klaus Thomas Russ
      Participant
      This reply has been marked as private.
    • #146135
      This reply has been marked as private.
    • #146168
      Klaus Thomas Russ
      Participant
      This reply has been marked as private.
    • #146183

      As you can see the ftp access is not working https://fluvid.com/videos/detail/qyD1PfKwOMu_11o5P

      Can you please check the access again.

    • #146198
      Klaus Thomas Russ
      Participant
      This reply has been marked as private.
    • #146264

      Klaus, as you can see I am not able to edit any code in the panel: https://jhn4wdmbd4.vmaker.com/record/RRaeCBvp77y8cssV

      Can you please guide us how can we access that.

    • #146268
      Klaus Thomas Russ
      Participant
      This reply has been marked as private.
    • #146298

      @Klaus Thomas Russ, can you just share FTP access details, that would be easier for us to debug the code.

      Or you can enable the debug mode from your end too.

    • #146312
      Klaus Thomas Russ
      Participant
      This reply has been marked as private.
    • #146404

      Klaus, as you can see we didn’t face any such issue on our end : https://jhn4wdmbd4.vmaker.com/record/zo5gFrZIsODxXiER

      Can you share a vendor access who is facing this issue, so we can check.

    • #146486
      Klaus Thomas Russ
      Participant
      This reply has been marked as private.
    • #146511

      Klaus, as you can see there is an error coming from WooCommerce PayPal Payment : https://gdskavr9sw.vmaker.com/record/m1N6ELNziyO9FdZR

      2022-11-21T11:53:51+00:00 CRITICAL Uncaught ArgumentCountError: Too few arguments to function WooCommerce\PayPalCommerce\WcGateway\Gateway\PayUponInvoice\PayUponInvoice::WooCommerce\PayPalCommerce\WcGateway\Gateway\PayUponInvoice\{closure}(), 2 passed in /var/www/vhosts/gruene-liesl.de/httpdocs/wp-includes/class-wp-hook.php on line 308 and exactly 4 expected in /var/www/vhosts/gruene-liesl.de/httpdocs/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Gateway/PayUponInvoice/PayUponInvoice.php:286
      Stack trace:
      #0 /var/www/vhosts/gruene-liesl.de/httpdocs/wp-includes/class-wp-hook.php(308): WooCommerce\PayPalCommerce\WcGateway\Gateway\PayUponInvoice\PayUponInvoice->WooCommerce\PayPalCommerce\WcGateway\Gateway\PayUponInvoice\{closure}()
      #1 /var/www/vhosts/gruene-liesl.de/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
      #2 /var/www/vhosts/gruene-liesl.de/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()
      #3 /var/www/vhosts/gruene-liesl.de/httpdocs/wp-content/plugins/dc-woocommerce-multi-vendor/te in /var/www/vhosts/gruene-liesl.de/httpdocs/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Gateway/PayUponInvoice/PayUponInvoice.php in Zeile 286
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      we have deactivated the plugin and as you can see, it is working fine.

      Please do ask this plugin author, to fix this issue.

    • #146586
      Klaus Thomas Russ
      Participant

      Thank you for your support! I will ask them!

    • #146610

      We are happy to help you.If you need any further help please do open another thread.

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