Theme and Plugin Support
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AuthorPosts
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November 10, 2022 at 7:24 PM #146063Klaus Thomas RussParticipant
Dear all,
an error message appears in the seller dashboard if, for example, a seller wants to mark an order as shipped. After entering the tracking url/number a critical error appears. What can be the reason?
Besides that, if I want to update the MultivendorX Pro version, this message appears: Aktualisierung fehlgeschlagen: Download fehlgeschlagen. cURL error 18: transfer closed with 25246572 bytes remaining to read
Thanks for your support!
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November 10, 2022 at 9:08 PM #146070NerdySupportExpert MoumitaKeymaster
@Klaus Thomas Russ, not to worry.
Please do create a temporary admin, FTP access so we can check.
While sharing the access don’t forget to mark the response as private. -
November 10, 2022 at 9:16 PM #146072Klaus Thomas RussParticipantThis reply has been marked as private.
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November 10, 2022 at 9:17 PM #146073Klaus Thomas RussParticipantThis reply has been marked as private.
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November 11, 2022 at 8:29 PM #146135NerdySupportExpert MoumitaKeymasterThis reply has been marked as private.
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November 13, 2022 at 10:40 PM #146168Klaus Thomas RussParticipantThis reply has been marked as private.
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November 14, 2022 at 12:44 PM #146183Sangita Support SquadKeymaster
As you can see the ftp access is not working https://fluvid.com/videos/detail/qyD1PfKwOMu_11o5P
Can you please check the access again.
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November 14, 2022 at 5:43 PM #146198Klaus Thomas RussParticipantThis reply has been marked as private.
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November 16, 2022 at 11:02 AM #146264NerdySupportExpert MoumitaKeymaster
Klaus, as you can see I am not able to edit any code in the panel: https://jhn4wdmbd4.vmaker.com/record/RRaeCBvp77y8cssV
Can you please guide us how can we access that.
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November 16, 2022 at 1:41 PM #146268Klaus Thomas RussParticipantThis reply has been marked as private.
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November 17, 2022 at 7:48 AM #146298NerdySupportExpert MoumitaKeymaster
@Klaus Thomas Russ, can you just share FTP access details, that would be easier for us to debug the code.
Or you can enable the debug mode from your end too.
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November 17, 2022 at 1:48 PM #146312Klaus Thomas RussParticipantThis reply has been marked as private.
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November 18, 2022 at 7:40 PM #146404NerdySupportExpert MoumitaKeymaster
Klaus, as you can see we didn’t face any such issue on our end : https://jhn4wdmbd4.vmaker.com/record/zo5gFrZIsODxXiER
Can you share a vendor access who is facing this issue, so we can check.
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November 21, 2022 at 2:23 PM #146486Klaus Thomas RussParticipantThis reply has been marked as private.
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November 21, 2022 at 5:43 PM #146511MVX Support NinjaKeymaster
Klaus, as you can see there is an error coming from WooCommerce PayPal Payment : https://gdskavr9sw.vmaker.com/record/m1N6ELNziyO9FdZR
2022-11-21T11:53:51+00:00 CRITICAL Uncaught ArgumentCountError: Too few arguments to function WooCommerce\PayPalCommerce\WcGateway\Gateway\PayUponInvoice\PayUponInvoice::WooCommerce\PayPalCommerce\WcGateway\Gateway\PayUponInvoice\{closure}(), 2 passed in /var/www/vhosts/gruene-liesl.de/httpdocs/wp-includes/class-wp-hook.php on line 308 and exactly 4 expected in /var/www/vhosts/gruene-liesl.de/httpdocs/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Gateway/PayUponInvoice/PayUponInvoice.php:286 Stack trace: #0 /var/www/vhosts/gruene-liesl.de/httpdocs/wp-includes/class-wp-hook.php(308): WooCommerce\PayPalCommerce\WcGateway\Gateway\PayUponInvoice\PayUponInvoice->WooCommerce\PayPalCommerce\WcGateway\Gateway\PayUponInvoice\{closure}() #1 /var/www/vhosts/gruene-liesl.de/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #2 /var/www/vhosts/gruene-liesl.de/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action() #3 /var/www/vhosts/gruene-liesl.de/httpdocs/wp-content/plugins/dc-woocommerce-multi-vendor/te in /var/www/vhosts/gruene-liesl.de/httpdocs/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Gateway/PayUponInvoice/PayUponInvoice.php in Zeile 286
Copywe have deactivated the plugin and as you can see, it is working fine.
Please do ask this plugin author, to fix this issue.
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November 22, 2022 at 7:10 PM #146586Klaus Thomas RussParticipant
Thank you for your support! I will ask them!
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November 23, 2022 at 10:13 AM #146610Sangita Support SquadKeymaster
We are happy to help you.If you need any further help please do open another thread.
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