[facu.ven3k]

Hi MultivendorX Support,

I have identified a critical issue with the Booking module in MultivendorX Pro that is causing conflicts in my WordPress site.

When I go to WooCommerce > Settings > Emails and try to send a test email, the test fails and shows the following error (see Screenshot 1 attached).

After extensive troubleshooting, I discovered that the issue only occurs when the Booking module is enabled in MultivendorX > Modules (see Screenshot 2 attached). If I disable the Booking module, the test emails are sent successfully.

Upon further investigation, we found that the problem seems to be caused by conflicts between two PHP classes in the Booking module code:

adventuretribemarketplace.com/public_html/wp-content/plugins/mvx-pro/modules/booking/classes/email/booking/class-mvx-vendor-new-booking.php

adventuretribemarketplace.com/public_html/wp-content/plugins/mvx-pro/modules/booking/classes/class-mvx-pro-booking.php

It looks like there are class name conflicts or overlapping definitions in these files, which cause WooCommerce’s email testing to break when the Booking module is active.

This issue is definitely related to MultivendorX Booking and not WooCommerce, since all other WooCommerce emails work fine when the Booking module is disabled.

Steps to reproduce the issue:

Go to MultivendorX > Modules and enable Booking.

Go to WooCommerce > Settings > Emails.

Click Send test email.

Observe that the test fails with a critical error.

Disable the Booking module and retry — the test email works fine.

Attachments:

Screenshot 1 → WooCommerce email test error.

Screenshot 2 → Booking module location.

Please prioritize fixing this bug, as it directly affects email functionality and customer communication.

Thank you,
Facundo

Attachments:

1. 

   1-1.jpeg
   

2. 

   2-1.jpeg
   

[Sangita Support Squad]

Hello there,

Thank you for sharing the detailed report along with the steps and screenshots—it’s very helpful. We’re truly sorry for the inconvenience this issue has caused on your site.

We’ve already informed our development team about the conflict in the Booking module, and they’ll be working on a fix for this. Once the fix is implemented, we’ll make sure to keep you updated right away.

We really appreciate your patience and understanding while our team addresses this.

[Sangita Support Squad]

We are glad to inform you that we have released the revamped versions of our plugin, where the reported issues have been addressed. In this update, we’ve completely restructured the code architecture, refined existing features, and introduced several new advanced functionalities.

We kindly request you to update the plugins to the latest versions on your end and verify everything accordingly.

Following this we will be closing this thread for now. If you have any questions regarding the new version or encounter any issues, please feel free to create a new support thread, and we’ll be happy to assist you.

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