[mdfaizwarsi]

Hi,

CSV file data showing blank. Can you fix or tel me solution.

I have installed MultivendorX and MultivendorX pro plugin with License

MultiVendorX, Version 4.1.8 and MultiVendorX Pro, Version 1.3.0

-Thanks

Md. Faiz Warsi
Email: mdfaizwarsi@gmail.com

Attachments:

1. Vendor_application_data.csv

[Sangita Support Squad]

Hello @mdfaizwarsi, Sorry to hear that you have faced an issue on your end. We have checked this on our end and the downloaded CSV file is showing the vendor application data accordingly. Kindly check the video here https://www.awesomescreenshot.com/video/26517236?key=e4209549f2249f12d008dfa08f95fa54.

Now on your end kindly check the flow again carefully by. deactivating plugins other thatn WooCommerce and MultVendorX and also switch to some default theme such as twenty twenty four or storefront.

If still the issue persist please do create a staging site that should be an exact replica of your live site and share the staging site url, temporary admin and FTP access of your staging site with us so that we can check the issue on your end.

Also while sharing the access don’t forget to mark your reply as private.

[mdfaizwarsi]

This reply has been marked as private.

[Sangita Support Squad]

Thanks for sharing the access with us. We checked your site and found out that you have not added any customized field for the vendor registration form (https://prnt.sc/Ha7PXzLdaGwQ). Hence no data is coming in the vendor application section(https://prnt.sc/JPy29UsXcrBV) and as a result no data is coming on the downloaded CSV.

First, you have to add extra fields to the registration form that vendor will fill out when they sign up. Then, whatever answers the sellers give to these extra fields will show up in the vendor application section and also be included in the CSV file you download.

Let us know if you need any further assistance from our end.

[Author]

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