WCMp Core
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Posts
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Hi.
Problem iam facing is with order, sub-order numbers and customer, vendors emails.
On my store the customer pays directly to vendor, not to admin.
Now when order is placed the customer gets an email with main order number, vendors recieve emails with suborder numbers. When customer pays he include main order number, but the vendor dont know that number because he recieved suborder number in previous email.Is there an possibility to enable suborder customer emails, that customer will get separate emails with all the suborders numbers? In this case customer gets suborder number , vendor gets it also and payment is correct.
I was searching for solution but everywhere i see only “DISABLE suborder emails” but i want to enable them.
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Hi @fyftofg-9488, thanks for the query.
The new order mail of the customer is sent by WooCommerce. That is why they will only show the main order number.
So if you want, we can display the sub order number under the vendor name : https://prnt.sc/GakCudLuwA10
Please confirm the flow, so our team can assist you accordingly.
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Hi. Thank you for fast reply.
Lets consider that flow with suborder number under the vendor name:
1. Main order number from email have to be deleted (customer dont need to know that number , check point 2.)
2. I am using your code to show vendor bank details for customersfunction order_vendor_bank_details($item_id, $item, $order){
if(‘bacs’ !== $order->get_payment_method()) return;
$vendor = get_wcmp_product_vendors($item[‘product_id’]);
if(!$vendor) return;
// Vendor BACS account fields shown on emails.
$account_fields = array(
‘bank_name’ => array(
‘label’ => __( ‘Bank’, ‘woocommerce’ ),
‘value’ => $vendor->bank_name,
),
‘account_number’ => array(
‘label’ => __( ‘Account number’, ‘woocommerce’ ),
‘value’ => $vendor->bank_account_number,
),
‘sort_code’ => array(
‘label’ => __( ‘Bank code’, ‘woocommerce’ ),
‘value’ => $vendor->aba_routing_number,
),
‘iban’ => array(
‘label’ => __( ‘IBAN’, ‘woocommerce’ ),
‘value’ => $vendor->iban,
)
);
$account_html = ‘‘.$vendor->page_title.’- ‘;
foreach ( $account_fields as $field_key => $field ) {
if ( ! empty( $field[‘value’] ) ) {
$account_html .= ‘<li class=”‘ . esc_attr( $field_key ) . ‘”>’ . wp_kses_post( $field[‘label’] ) . ‘: ‘ . wp_kses_post( wptexturize( $field[‘value’] ) ) . ‘‘ . PHP_EOL;
}
}$account_html .= ‘
‘;
echo $account_html;
}
add_action(‘woocommerce_order_item_meta_end’, ‘order_vendor_bank_details’, 99, 3);It is already showing vendor details after every product on thank you page and customer email.
Scenario : vendor A. vendor B. Customer purchase 2 or more products from vendor A, and 2 or more products from vendor B.
It is showing bank details multiple times , and now if we will add suborder number , it will show that numbers also multiple times.
For purchase single product from each vendor its good solution , but when customer purchase multiple products it can make kind of confusion.Is it possible to “sort out” that things? That it will sort suborders and show suborder number and vendor bank details only once even if customer will purchase muliple products from one vendor?
3. That is why i thought about suborder emails (found a lot of posts at this forum about disabling them , but i want to enable that). In this case customer will recive email for every suborder made. The same which woocommerce sends but for suborder not main order. In that email will be suborder number and also vendor bank details, total cost and shipping cost of that suborder (on my website customer pays everything to vendor)
Scenario the same as above : customer recieve 2 emails about orders made , he knows exactly the suborder number, vendor details etc etc , and vendor after payment is made, can easily connect payment to order (because customer used suborder number while making bank transfer)I hope i explained everything good
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Hi,
Our replies are below:
1. Main order number from email have to be deleted (customer don’t need to know that number , check point 2.)
>> To remove the order id you have to override all email templates. Like customer-completed-order.php, customer-on-hold-order.php and also email-order-details.php then remove the order number.2. I am using your code to show vendor bank details for customers
>> As per your requirement you need to modify the above code you shared. so this will stop if 2nd product is from the same buyers. Otherwise you have to change the position to vendor details portion.Regards,
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Hi,
add below code to your function.php and testadd_filter('wcmp_prevent_vendor_order_emails_trigger', 'wcmp_email_disable_remove'); function wcmp_email_disable_remove($emails) { $prevent_vendor_order_emails = array( 'recipient' => array( 'cancelled_order', ), 'enabled' => array( 'customer_on_hold_order', 'customer_processing_order', 'customer_refunded_order', 'customer_partially_refunded_order', 'customer_completed_order', 'customer_on_hold_order', 'customer_processing_order', ), 'disabled' => array( 'new_order', ) ); return $prevent_vendor_order_emails; }CopyRegards,
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Hi,
kindly use below hook to add data in order page
do_action( 'woocommerce_order_details_after_order_table', $order );Copyregards,
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The topic ‘Customer emails’ is closed to new replies.