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Customer Note email issues

WCMp Core

Tagged: WCMp Vendor Membership

Resolved

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Author

Posts
- May 12, 2021 at 11:40 AM #121517
  
  Ashley Meneely
  Participant
  
  Hello Team
  
  EMAIL MESSAGE 1 – Your Order:
  Why are they receiving this for a purchase? This the ‘Customer Note’ email that should only be sent when a Vendor adds a note to the order?
  There is also NO message from the Producer in this email, so it is confusing.
  https://share.getcloudapp.com/kpuKG06y
  
  Mainly I was still not understanding why the MESSAGE ABOUT YOUR ORDER email was being sent?
- May 12, 2021 at 5:16 PM #121531
  
  NerdySupportExpert Moumita
  Keymaster
  
  Hi Ashley, we didn’t receive any such mail on our end after an order.
  Can you please share a video flow on your end, so we can follow that on our end.
  
  Looking for your co-operation regarding the same.
- May 13, 2021 at 10:00 AM #121575
  
  Ashley Meneely
  Participant
  
  This reply has been marked as private.
- May 13, 2021 at 5:37 PM #121600
  
  NerdySupportExpert Moumita
  Keymaster
  
  This reply has been marked as private.
- July 13, 2021 at 3:55 PM #124732
  
  MVX Support Ninja
  Keymaster
  
  Hi, we haven’t heard back from you for a while. We presume this issue has been fixed.
  
  Please open another thread if you need any further help
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