[desarrollo]

Can customer questions be passed to the seller without admin approval? . This means that they are approved by the same seller

[Sangita Support Squad]

Hello @desarrollo, thanks for getting in touch with us.

According to our default workflow, when a customer sends a question, both the admin and vendor can view that question. Hence, vendors can see those queries without requiring admin approval. However, for the question to be displayed on the frontend, either vendor or admin needs to approve them.

[Sangita Support Squad]

Its been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help help or face issue in future please create a new support ticket.

[Author]

Posts