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Customization and hiding membership plans not working

WCMp Vendor Membership

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    • #129516
      Ximena Servin
      Participant

      Hello,

      When I first purchased this add on, I could customize de membership plans colors, images, etc. Now we are all stuck with the colors included which cannot be edited and it is impossible to hide a membership plan from the membership plans page.

      This is not the product I purchased and if it will be working like this I will need my money back because this is not what I initially paid for nor is it what I need.

      The membership flows are not like they used to be and the whole thing just makes my site look awful.

    • #129535

      Hello thank you for getting in touch with us , we are really sorry that you are facing such an issues
      As you can see we are not having any issues from our side in customizing the membership plans https://www.loom.com/share/74ffd890bc564272a94d55d70568fb6a
      Just to be sure can you please a short video addressing your issue so that we can understand it better
      Lastly, can you please explain your query “ and it is impossible to hide a membership plan from the membership plans page.” i.e what exactly you want to hide from the membership plan .
      Please note, a membership is just a product. Also, make sure you are using a current version of WCMp Vendor Membership: 2.4.1
      Thanks and regards
      Team

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