[benny]

Hello everybody,

I would like to extend the automatic WooCommerce emails (e.g. “New order to the seller”). The contact and payment information should be displayed here.
Whats the best way to do this?

regards
Benny

[MVX Support Ninja]

Hello , thank you for connecting with us
In order to modify the content of the Vendor New Order mail you need to do some custom code . Hence , please override the “vendor-new-order.php” template file. In order to override this template, copy it to yourtheme/dc-product-vendor/emails/vendor-new-order.php
For further help on this please visit – https://github.com/dualcube/dc-woocommerce-multi-vendor/blob/master/templates/emails/vendor-new-order.php
let us know if you have any further query.

[benny]

Hello,

Thank you so much!
What are the variables for the contact information and payment information?
Regards

[MVX Support Ninja]

Hi ,
You can see the order variable in the name of $order name where you can fetch the order payment info also for the payment method title you can use the blow code

echo $order->get_payment_method_title();

Copy

Can you please let us know about the exact query so that we can help you out further

[benny]

Hi,
we would like to enable our customers to give precise conclusions about the order via the e-mails. Since we also offer cash on pickup or invoice payments in addition to Stripe, this information is important.
The buyer’s contact details are also important in order to be able to create an invoice if necessary.

[MVX Support Ninja]

@benny, may I know what type of modifictaion are you looking for and where so we can help you out?

[akiracaleb4]

Can someone explain how this works? I did some research but I still don’t fully understand. Do I have to edit the full code for every single template (order confirmation, order cancelled, etc.)? I can only assume this will take an absurd amount of time right?

Also, when I clicked on “customize” (where you add your logo and colours and whatnot), I saw that my personal email was connected on the bottom of the email. I’m assuming this is because this is the email I used for my Shopify account. How can change this? Do I need to change the email for my Shopify account?

[NerdySupportExpert Moumita]

Hi @akiracaleb4, our replies are inline :
– Can someone explain how this works? I did some research but I still don’t fully understand. Do I have to edit the full code for every single template (order confirmation, order cancelled, etc.)? I can only assume this will take an absurd amount of time right?
>> In order to help you out better, we need to understand what type of modification are you looking for? Can you please explain that.

– Also, when I clicked on “customize” (where you add your logo and colours and whatnot), I saw that my personal email was connected on the bottom of the email. I’m assuming this is because this is the email I used for my Shopify account. How can change this? Do I need to change the email for my Shopify account?
>> Can you share some screenshots to explain this.
Please note WooCommerce shop is seperate from Shopify.

[MVX Support Ninja]

We haven’t heard back from you for a while. We hope this issue is fixed, so we are closing this now.
If you need any further help, please do open another thread.

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