DIFFERENCE BETWEEN YOUR COMISSION AND THE COMISSION STRIPE CONNECT

WCMp Stripe Marketplace

Tagged: stripe comission

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- April 30, 2021 at 3:47 AM #120851
  
  joffrey.pelletier
  Participant
  
  Hi,
  
  I made some test payement.
  I can see a difference between your comission annoucement ans the comission in the stripe connect account.
  
  There 9cts of difference.
  
  Have you a response ?
  
  Best regards
- April 30, 2021 at 11:59 AM #120862
  
  NerdySupportExpert Moumita
  Keymaster
  
  Hi, sorry to hear that you have faced this issue.
  
  Can you share some screenshots of the WCMp commission calculation, and net earning too so we can check and assist you accordingly.
- May 1, 2021 at 3:06 AM #120914
  
  joffrey.pelletier
  Participant
  
  Hi thank you so much to help.
  I attached the document you need.
  I think I find the solution by myself.
  In attachement 3, I see 0,60cts. I discovered this link.
  So your comission is correct with Stripe Connect
  Can you confirm ?
  
  Best regards
- May 1, 2021 at 4:18 AM #120919
  
  joffrey.pelletier
  Participant
  
  Hi,
  
  Please find my attachement 3.
  
  Best regards
- May 3, 2021 at 1:29 PM #120989
  
  NerdySupportExpert Moumita
  Keymaster
  
  Hi @joffrey.pelletier, we would request stripe the amount mentioned in the net earning only i.e. 0,60
  Net Earning: https://prnt.sc/12f1vvt
  Stripe Page : https://prnt.sc/12f1w9n
- July 13, 2021 at 4:12 PM #124747
  
  MVX Support Ninja
  Keymaster
  
  Hi, we haven’t heard back from you for a while. We presume this issue has been fixed.
  
  Please open another thread if you need any further help
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