[Matteo barletta]

Dear support
Following alL the documentation, we setup all the paypal payment and the Disbursement schedule for automatic commission to the vendores. The vendor has the paypal payment setup too but we cannot see work
More over, also with the manual withdraw, in the dashboard backend, there is an alert that something is wrong without a specific error

We need your support, we are using a staging

Last thing

We need to disable from the vendor dashboard all the client bill address info

More over, also if we disaabled the refund option, it is still visible on the vendor dashboard

[NerdySupportExpert Moumita]

Hi Matteo, thanks for getting in touch with us.
We need to check why PayPal is not paying vendors. So please check the log of the plugin file.
If you want we can see that too. So please share a temporary admin, ftp access.
While sharing the access, don’t forget to mark the response as private.

Regarding removing the Client Bill place, can you share a screenshot to explain which field you are referring to here?
Our refund settings are only for customers i.e. if this option is enabled, then only the customer can ask for a refund. But the refund button vendor can see on their order page, is not dependent on refund settings.

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